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November 2023 by Ann-Marie Roberts
I had the yearly service done on my Volvo XC-40 this week (oil change, check everything, etc.). The appointment went quickly and I received a comprehensive list of everything that was checked. And my car was returned to me cleaner than when I arrived! Excellent customer service - C&H is my go-to place for my car.Service: Auto battery replacement
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November 2023 by Sophi Carr
I recently brought my 2007 Volvo here to get my check engine light figured out. My boyfriend dropped my car off and after it was already there the shop sent me an estimate of $440 plus tax for the labor of checking my engine. Something I had not agreed to (they later said that I had signed online agreeing to that price, I did not). I did ask for a quote for general maintenance.Later in the day they called to inform me that my car was finished and quoted me over $2500 worth of repairs my car needed. Upon paying the check engine fee and receiving my car I discovered that one of the quotes they had given me - 8 lights not working - was completely false. All of my lights were working. This is the one thing they did not include photos of in their online estimate.I cannot say if they decided to take advantage of me because I am young, a woman, or if they do it to everyone, but I strongly recommend avoiding this auto shop and taking your business elsewhere.Service: Auto engine diagnostic
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October 2023 by Ida Jimenez
I took my car there and they had my car for 3months. I'd never been so frustrated,they left panels uncovered,no explanation why it took so long. So a month later my car still has same issues it won't start they didn't honor their warranty and told me over the phone it cost $1000-$2000 to just look at a sensor in the car!! Don't leave your car there especially if you are a female!
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October 2023 by Amy Savener
They diagnosed my Volvo perfectly, and then didn’t charge me for it! (I had it towed from Sandpoint to Spokane on a Saturday and they moved it inside their fence for security — Nice folks!
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September 2023 by Liz DeNiro
This is a very reliable and honest repair shop. I used them many years and, but bought another car from a dealership. This car came with free maintenance for awhile. Well the free part ran out, so I am back to C & H. Love them!Service: General repairs & maintenance
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September 2023 by Cisco Ackrill
They are always very professional and thorough. I like the way they go over your bill, which has photos of your car parts and what they have worked on. They also discover and discuss with you anything that could be an upcoming issue. My last visit, they found an old mouse nest! An asset to the C&H auto shop team, that is my regular repair shop inSpokane on N Foothills, is Scott Cushman. He is always so professional and makes me feel like everything is in hand. He is very calming and makes me trust his team explicitly.Services: Auto body & trim repair
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August 2023 by Deborah F.
This place took such great care of my vehicle. They did quality work and did exactly what I asked for.
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July 2023 by Zina Florianovich
The best and most trusted Foreign Auto Shop in town. Scott and the C&H family are truly amazing! Anytime I have to take my Volvo in for servicing or repairs, I can go to them with full confidence knowing they will take care of my car without charging me a fortune. Thank you!
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July 2023 by Nancy Larson
Great work, great service and a professional team that are all very well I formed and knowledgeable. This was my first visit and I will definitely continue to use them! Great job communicating and setting proper expectations along the way! I'm very please with my experience here!
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June 2023 by Ky Burton
The people of C&H are kind, knowledgeable, and professional. As long as I'm in Spokane, I won't take my VW anywhere else. The service is always thorough and the communication excellent. I get regular check-ups and oil changes here, and I just recently had a part replacement done. They offer rides while they are working on your car and pick you up when it's done. I trust them, and I'm grateful to them.
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June 2023 by Jamie Brayton
Superior service from Scott and the boys down at C&H. This time I needed engine oil and transmission fluid changes, engine and air cabin filter replacements, and some new wipers - everything explained in documented detail, a ride to/from work while they had my car, and even a shop dog to steal some pets from! Nobody loves vehicle maintenance, so you might as well get it done by the best and know your car is in overly capable hands. See you next time, C&H. PS - please make sure the dog is schedule to work when I stop by :)Services: Transmission
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June 2023 by Nadrah Strong
They are honest. They have a really cool system for giving quotes. They include pictures of all the things that need repair, and send the photos and detailed report to your email. I felt no sales pressure from them. Plus they always have great coffee ready when you drop off in the morning.Services: Steering & suspension repair
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June 2023 by Tina Wytcherley
06/19/23. Customer Service and Honesty can speak volumes for a business but we can truly say that C&H lack both . I highly recommend seeking another Foreign Auto Body in the area for your car needs. I would not even give them a 1 star but review does not give another option .
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April 2023 by Cassandra Browell
The service here was amazing! I used to go to another place for an oil change on my Volvo, but this year their price went way up. I called C&H and theirs was 1/3 of the cost, with even better service! They even wash and vacuumed my car, which was a pleasant surprise. I will return there over and over!Service: Oil change
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March 2023 by Lotus Duff
I love taking my car to C&H. I was told from every shop in my town and one town over that no one would work on my German car and that I had to go to Spokane. I was referred to C&H. I tried them out and after the first visit I felt so welcomed and learned so much about my car. They treated me like a person, helped me understand anything I asked about, and treated me with respect.This last visit my car had so much work to be done on it and there was another whole mess with it that had to be dealt with. However, C&H always kept in contact with me even with how busy they were. They would make sure to call me back even if it was after hours to update me.Now I have my car back, working good as new. I will keep coming back for further work and even for the little things like oil changes and tire swaps.
