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February 2024 by Alea G.
they dont know the first thing about finance. they cant open a simple trust. took 3 visits and they still cant get it right. don't trust them with your money.
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January 2024 by Bella
Chase bank is the only bank I've heard of that only does ONE atm reimbursement PER YEAR on ONE TRANSACTION.. so if you used an atm 7 times in a month and are use to banking with other banks where you can do that 2 to 3 times a months and think you're getting that 20 bucks back NOPE you get 3 bucks back and that is it for THE YEAR.. Literally why even do one? Just enough to piss ppl off for having to call and find out their new bank is worthless.. at least if its one per year make it capable of making it all your transactions once.. STCU IN THE MORNING.
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November 2023 by Austin Smith
Wont take cash paymentsYou're a bankMake it make sense
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November 2023 by Angela Wiggs
Literally called 7 times and it takes me to voicemail, but this is the picture of the live activity there. Par for Chase, as always
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November 2023 by Kassaundra K.
This bank sucks! I had a fraudulent thing happen on my account October 17th 2023 for an air bnb that I didn't purchase!!!!! And the chase bank told me they can't remove it off my account because the merchant said I did purchase an air bnb. I swear to god I just got my new debit card in the mail for maybe 1 week at this point and Chase bank actually shut my debit card down because of this unrecognized charge without my knowledge it was shut down and they're still charging me for this air bnb charge I didn't purchase. Chase bank can fuck off!'nn
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October 2023 by Tracy Lyon
Got a cashiers check and notary.
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August 2023 by Scott McCullough
Very fast drive thru
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April 2023 by Victor Johnson
It wasn’t this location but Ryan the bank teller should be fired immediately. He is a racist and make us feel uncomfortable every time we come in.
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January 2023 by Janet Tillman
Chase bank is a bad joke. We called to dispute a charge. Did these people actually go to school? No customer service and talk about dumb people. Do not recommend this bank.
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October 2022 by Nico Diaz
Me…. I am trying to open a new account, sorry we are booked come back later if you want, this is after I went to 2 other branches. I went to the one at Indian trail and they said sorry we cant help you the branch is closing for good as of Thursday we have no people. I was like ok…. Then went to another branch and gave me excuses, then i ended up at this branch, i saw some fat ladies behind the computer doing nothing I was there for 30 minutes for them to finally acknowledge me and asked me why I was there. When i told them i needed to open an account first thing that came out of this lady’s mouse was “Are you a USA citizen?” What the heck. Like, first sorry u were waiting while this fat people play on their computers. I was sick and tire so i left. Chase is not a good bank - so i walked out and took my service somewhere else.
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August 2022 by Nathan Germelman
It's a bank. I use it out of necessity. I wish they tried harder to compete with credit unions, but they don't.
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July 2022 by Kaelah Phipps
The staff at this location is usually somewhat rude, and I keep in mind that we all have bad days, but today they were especially unprofessional. The guy working in the drive-thru is rude and demanding, and he told me he couldn't complete my transaction because he needed more indentification. He had my ID and my Social Security card. He rudely declined to deposit $700... I had to go inside to complete my transaction. Then on top of it, I asked why I was denied at the drive-thru, and the bank teller would not give me an answer. He literally started talking about something else, each time I brought it up. It was weird. He completed the deposit with no issue though! I don't know. I think I might switch banks after everything.
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July 2022 by Private Private
DO NOT open credit cards with them. It takes weeks for purchases to come through. You will always have some transaction showing up that you did up to a month ago. Extremely hard to track spending. Whatever you see on your account is not up to date you will be always couple of weeks behind. Your transactions will NEVER be saved on the day you made a purchase. It will always be 5-20 days later when transaction is processed. Your transaction HISTORY will be a total mess. You bought something on the 3rs but they finally processed it on the 20th. So your purchase date is 20th now. None of the purchases will be saved on actual date of purchase. Checks deposited will not be available right away do not deposit your checks if you need money now. Canceling my account
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July 2022 by Xander Apponi
Tricia helped us and was very professional. Made the process very easy!
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March 2022 by Marty Davis
Slow drive thru, but great people. Worth waiting for.