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December 2023 by Lexi Ulrigg
I ordered something that was two hour delivery because I met the minimum amount, 4 hours later I checked the status because it still wasn’t delivered. They said it was because the cut off time had passed and would be delivered the next day. I understand things happen but this was not advertised anywhere. I then called this morning and I was not given a time on when it would be delivered just that it would be “sometime today.” This is false advertising. Most people order things depending on wait times so when I saw two hours I was enticed. After I missed the cut off (despite the cut off hours not being listed anywhere) I was told by customer service it would be delivered first thing today. Here we are, no update other than “sometime today” well I would sure hope so?? Considering it was supposed to be delivered within two hours and my account was already charged!? If you can, avoid this place. There are plenty of other beauty supply stores, avoid this one.
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August 2023 by glo jensen
Great shop. Staff are always helpful and kind.
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January 2022 by Teresa Johnson
I love the staff at this location. Patty is always very helpful and knowledgeable. She always steers me in the right direction!
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September 2021 by Emma Weekes
WATCH OUT FOR CARA... I don’t like being this kind of person but I thought it was important to share! I came in last month to get my first credit card here and I purchased a pair of mag trimmers. The lady at register 1 appeared nice and even helped me figure out the whole credit card situation, and I trusted her. Toward the end of my purchase she told me to hand her around 60 dollars and I assumed it was for my trimmers. I gave her the money and she gave me a random amount of money back, it appeared strange but I had to go to work so I dropped it. I get my credit card statement a month later and it says I owe 79 dollars! The lady took my money and never reported it in the cash register. I called the store to sort things out and they have no cameras and no evidence she took my cash. Watch out for Cara she stole my money and I’m pretty sure she’ll do it again. Most of the other cosmo profs I go to are pretty nice ,but I had a huge problem with this one. Cara stole money from me and denied it when she was confronted, she committed credit card fraud for my first credit card. This place is really lucky the cops weren’t called. The manger here is very sweet and she did the best she could, but I suggest hiring knew girls!
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August 2021 by Kristin Luttrell
The ladies were super sweet and helpful!
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August 2021 by Fay Fay
Fantastic customer service!
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August 2021 by Foodie Fay
Fantastic customer service!
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February 2021 by Tina Boon
They didn't have the sale products I was looking for and did know if they could give me a rain check. Very disappointed.
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January 2021 by Andrea Harper
Irisha has some of the best customer service Ive seen. Some of the girls that work at this store are not so friendly. Everytime Im there I see Irisha greet every customer that walks in the door with kindness and is genuine. She always goes above and beyond and if they are out of a color in a certain line she will help problem solve and find you something in another line or colors you can mix to make the color u want. She knows the inventory and products and its so helpful! I see her do it with all the customers not just me. I have tried products I wouldnt have considered before because of Irishas knowledge and passion. She has made North Cosmoprof a place I enjoy visiting because I know if she is there she will be patient and kind and help me find what im looking for.
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October 2020 by Abrienna McLain
never not been able to find somthing I love coming in
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September 2020 by Anne M. Carstens
Organized and well stocked
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June 2020 by Paden Schill
They set things aside when I need them to and they let my husband pick stuff up for me and are always helpful and kind. Always the place I go for my Joico brand!
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June 2020 by Amy Utt
Patty is the best. Thankyou!
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February 2020 by Abrienna Skaife
never not been able to find somthing I love coming in
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February 2020 by Daniele Stone
Didn't have everything I was looking for, but it's still a candy store for hairstylists