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November 2023 by E K
Treated my car with care. Will give a discount if you use their tow service. The mechanic made sure to keep me informed via text throughout my car service.
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November 2023 by Alex W
I was traveling and my truck wasn't driveable. They got me in and out same day when 20 other mechanics said they were at least a week out. Not only that but it was great pricing. Highly recommend
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October 2023 by Chelsie Chatman
I took my car here after dealing with a really sketchy and dishonest mechanic. Mike was respectful, truthful, and helped me prioritize what needed to get done now verses later. That being said I feel like I finally found a mechanic that is honest to a young mom with three kids. Thanks Mike! You're wonderful!
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September 2023 by J Grimes
I used this shop for two vehicles for just over a year. When it comes to simple part replacement I’d give these guys a four. If you’ve got a straight forward job they are quick, professional and friendly. On the other hand anything that might require more than basic knowledge or skill I would highly recommend you keep looking.After 5 separate trips and 1,600 dollars in repair cost for a leaky ac system on a Subaru I have been left with a big ol “sorry we can’t figure it out”. I hate to switch horse’s midstream and I really put my hope on them being able to get this sorted, even if it’s a case of rebuilding the system a piece at time. Bad on me, should have listened to my gut telling me these guys did not have a grasp on the issue.Yesterday's trip really took the cake. Spent 900 bucks on the last run of AC repairs. Call back a few days later to report that once again the system is blowing hot air. Soonest they can schedule me is 5 days down the road. After having the car all day get the call that they want to keep it overnight to pinpoint the leak. Next day they have finally figured it out. “It’s something in the dash, we’re not sure”. But don’t worry they are going to make it right, they are only going to charge me 100 bucks this go around for the O rings and the Freon that leaked out overnight and are going to wave the 400 dollars in labor that it took to figure out…. Well that they can’t figure it out! But they would like me to let them know what the problem is when I find a tech that can pinpoint it and gee, they sure are sorry. Seriously I was charged a 100 bucks for bringing in a vehicle with a faulty repair with absolutely no improvement or informative diagnosis.I totally understand that sometimes fixes are hard to find and might even be out of some ones experience level. But leaving a customer high and dry after this amount of time and money has been put into a project with no effort to make it right is just ugly. I mean either commit to at least being able to pinpoint the problem or acknowledge the job is out of your scope and make an effort at some form of refund. Sadly standards and service are in a free fall these days, but even by the low expectations of 2023 this is pretty dark.
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September 2023 by Dirty Biker
I know this great dude. He reviews most places he uses so people know what to expect. But after leaving a review for this business things got sideways. He left his experience and because the boss MIKE and T.J. the owner/regional manager didn't like it, they contacted his boss and threatened to file a complaint with that company. He was forced to remove it.SHAME, SHAME, SHAME ON YOU. So I'll tell his story but leave I'll leave out the positive things he stated cause we're way past that now. BASICALLY, Mike dropped the ball during the communication process. Instead of calling dude back he makes a bunch of excuses. That's I little dishonest where I come from. When you make a mistake, make it right, don't crawl under the rug. PRIDE IS A TERRIBLE THING. This guy is an awesome dude and he's always extremely fair and honest in his reviews.So, is this the kind of company you want fixing your vehicles? People who threaten to file complaints with the higher ups because they can't face the truth and accept a little criticism. I'm retired, so I bet you won't be MAKING ME TAKE THIS REVIEW DOWN; Mike or T.J. I do things a bit differently. I'm not nice like he is. He asked me not to get involved, BUT!!! I don't listen very well. LOL ??? PLEASE DON'T SUPPORT THIS BUSINESS.
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September 2023 by Travis Johnson (StAlphonzo)
Had repairs done same day. Super friendly and helpful when I asked about other issues I wanted to fix. Overall had a great experience and didn’t feel like I was paying too much.Service: General repairs & maintenance
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September 2023 by Dave Mendlesen
My wife went in for a quote and they said it would be over 1200.00 to repair. I finally reached my original shop that does all my repairs. He told me the issue was not what the mechanic had stated. It was something simple and did the repair for 320 and some change. She is furious and thinks women get taken advantage of. I'm second party to this so I'm only doing what she's asking me to do. I have no knowledge of this interaction. I just want my wife to be happy. ? happy wife happy life.
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July 2023 by Katie
The guys are great here, always able to help with whatever my car needs.
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July 2023 by Ranger Mønstre
This is an excellently run shop with seriously above and beyond customer service!! They were my go-to for the whole year I lived in Spokane, right up til Thursday, the day before I moved to Tacoma. My AC was completely busted and I was nervous about driving my cats five hours west in 80°. They were able to schedule me for the day I meant to leave, then put me in where they had a cancellation for the morning prior which was a huge stress relief! I was always walked through all potential costs and asked for confirmation before any work was done. I felt confident relying on this team to keep me safely and comfortably on the road. Thanks for doin what y’all do!!
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May 2023 by Sean H.
Great job, as usual.I got my car retimed and the cooling system updated.12 mo financing, no problems.
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April 2023 by Gordon Kirk
One of the last smalltown fair trade auto repair shops in all of the Spokane/Coeur d' Alene. They treat you with respect, offer fair and honest repair at prices that meet every need. Do yourself a favor and leave the repairs to the experts, your accountant will thank-you.
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March 2023 by Cole Bashor
When my fuel pump went out, these guys handled my tow and my repair.The tow was half the price of other companies I've used for a similar distance. The driver was friendly, fast, safe and respectful. I'd absolutely use Divine's towing again!The car repair was really cool too. They communicated well the whole time. They told me how much it would be just to diagnose it, they called me after they diagnosed it with the total cost of the needed repairs, they never did anything that would cost me money without communicating with me first.It was towed there on a Friday, around mid day I believe. Late Monday morning, they had the repairs done and it was ready to go. They even changed my fuel filter and topped up my coolant without charging me a dime extra. I'd absolutely use Divine's Auto Repair again! Great experience.
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February 2023 by Jay Hailey
I have been fueling my work vehicle here most nights at the end of shift. On 2-14-23, the gas pumps ran VERY slowly. The auto-cutoff didn't work, spilling between a quart and half gallon on the ground and damaging the filter cartridge on the fuel tank on my work vehicle. Now fueling the vehicle will now be a struggle from here on in.I will not be returning to this gas station
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February 2023 by Capt. Cook
Perfect in and out with a well done repair and they took my warranty. Couldn't ask for better service.
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January 2023 by Mario Colville
I like the work they do. Always did a good job on my car. Prices are not bad. If your looking to get some work done on your car These guys are reliable.
