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November 2023 by Kim Payne
Great facility! They got me in quickly, kept me updated and repairs were swift and nicely done. 10/10¹Services: Painting
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November 2023 by Blaine Highbarger
From start to finish was a great experience, they update you every couple of days to let you know how it’s going and what stage they are in at the time. They are very upfront and honest I would recommend them to all my friends and family.Services: Painting
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October 2023 by Leanne Harvey
I really could not have been happier with this business. My car was fixed in about 10 days, and they did an absolutely beautiful job. Nathan was very good about keeping me up to date with how it was going, and the communication was all around very good.
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October 2023 by Chelsea B
Super impressed with Crash Champions. Had my vehicle repaired after a side swipe. They had it fixed within the same week I dropped it off for repairs. Brian had great communication throughout the entire process. Highly recommend!Services: Painting
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September 2023 by Preston H
Nathan and his team at Crash on Francis provided a very pleasurable experience. Insurance gave me the big run around, and the team over at crash helped me sort things out. My car looks beautiful, and I was updated with every step. Nathan was handling the repairs on my Audi and informed me about back order timelines etc. I will now only use these guys for any auto body work I need done, knock on wood I don’t need any after this. Great job guys.Services: Painting
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September 2023 by Troy Bradley
Called on a Monday, they could look at on Thursday. They contacted my insurance and based on pics ordered parts before I even dropped off on the following Tuesday. Sent me a couple messages a week on updates. Got my car back in 4 weeks. Other places were 3 to 4 weeks before they could even look at. Car looks like new. It’s perfect. All the guys were very professional. I highly recommend them.
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September 2023 by H Marlow
Great place to get your car fixed!!!! They repaired my KIA after an attempted theft!!!! Got my SUV back earlier than expected!!!! Great job Stacey!!!!Services: Electrical
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September 2023 by Carla Ferguson
Cash Chamions and Stacy will take care of all of our cars from now on.They are honest, and trustworthy. They bend over backwards to make things right. Thank you for an EXCELLENT JOB.
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August 2023 by Parsa Firouzian
Brian and his team did a great job fixing my car. The customer service was amazing as they were communicative all the time and responded to my needs. They repaired my car in a reasonable amount of time and kept me updated during the process. The manager Michael explained everything to me and showed me the process of how they took care of my car which is very nice, most of the places usually hide the info or don't communicate everything with you. I highly recommend this place . They care about customer's concerns and needs.
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August 2023 by Fearfully Made
I had a very pleasant and professional experience at Crash Champions. Brian walked me out to make sure everything looked how I wanted it to. I would highly recommend CC to anyone. They did an amazing job repairing my door and fender. My car looks brand new.Services: Painting
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August 2023 by Jay Reininger
They did a awesome job keeping me informed during the repairs. I had Nathan handling all the repair work and papers. He broke everything down and let me know what the process would look like and what to expect time wise. Very happy with the job they did!Services: Painting
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August 2023 by Dan Wolf
I had used this shop a few times when they were Ed's Premier before being bought out by Crash Champions. I requested estimates on my vehicle, which had a dent in the door, and told the estimator that I already had two quotes from other shops and both added unnecessary work. I asked for just for the door to be replaced and painted. On my daughter's car, same thing, just replace the bumper cover and paint it. Never got the estimates, and no response to a follow-up email. Basically, this shop, and many of the other shops, add unnecessary work to the insurance estimates because the insurance companies apparently do not question the estimates. When I told Crash Champions not to include any extra work, they decided not to provide any estimate at all. Now I just have to find an independent shop that is honest, to get away from the greed of these large corporations that are buying up all the independent shops and jacking up repair costs, which we all pay for in increased insurance premiums.
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August 2023 by Cap'n Duck
Great! They were very communicative during the whole process and delivered the vehicle before the expected date. If I ever need body work done, I will certainly return!Services: Painting
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August 2023 by Donald B.
Ever have some stupid little thing you need to get off your list? The cover on my Toyota 4Runner's side mirror was damaged so I needed to get it replaced. I had used Ed's for years. Now it is Crash Champions and I went in on June 26th and service person wrote it up and said they would order it and call me when it showed up. A month in I never heard a word so I went in and the woman in front told me it had not been ordered and she would get back to me the next day. Nothing. Repeat that two more times, once in person, once on the phone ("I will call you back by noon"). Nothing. If they can't handle the little stuff I sure as heck won't trust them with the big stuff.
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June 2023 by bhonshell37
I received a survey from Liberty Mutual. I have my insurance through SafeCo. I understood the first question of the survey as being for the insurance company, not about Crash Champions. I gave the insurance company a rating of 4, not Crash Champions. There is no clear delineation or connection between Liberty Mutual and SafeCo being under one umbrella. The survey I submitted better not impact Stacey in a negative manner. Mr. Fox gives superior customer service and satisfaction. Stacey is by far easier to deal with. I am pleased with the repairs. When I have the funds, I will return with my wife's Durango for bumper repair.Services: Painting