Family Practice in Spokane, WA

“I was nervous changing medical carriers after being with Kaiser for 25+ years. Providence did not disappoint. From setting up myChart in advance to booking my appointment, it was seamless. The reception team was friendly and helpful.
This was my first introduction appointment with my doctor. First, shout out to nurse Brittney who was friendly, thorough, and very informative. Also gave great needle for flu and influenza vacs. Brittney set up my follow up appointment right after.
Next was meeting my new doctor, Dr. Klopsch. I was pleased at how he actually listened to me and didn’t make me feel rushed. I then went to the lab right there in the same dept! Signed in and was called in a matter of minutes. Everyone was quite friendly and professional. I recommend this facility.”

“All Right, All Right! I just got off the phone, after 20 minutes, with Jimena Chas Clinic PHONE CARE. I had some issues. Jimena heard me out... Jimena did the research, found the answers I needed, by talking to my providers. Sure, it took 20 minutes, but that 20 minutes saved me hours of running around. When Jimena needed to put me on hold, she told me why I was being put on hold. Jimena was never short or curt, never expressing any frustration over the next knot that I needed untangled. Jimena made me feel like my issues mattered to her and that I was not the problem. Jimena's patience is HIGHLY COMMENDABLE. Chas Clinic should be pleased to know that Jimena Represents the Best Frontline of the CARE Chas Clinic Strives to offer ALL of their patients. Such Care is too Wonderful for me : ) Thank you!!!!”

“Olivia Courser is an incredible women’s health provider with a posture towards gentle care and curiosity. She was extremely communicative during my pap smear to ensure I felt safe, in control, and informed of each part of the process. She also took the time to check in with me about my mental health, something almost all other providers skip over, and held space for me with a loving and productive lens. I felt truly cared for and not rushed in any capacity. Highly recommend!”