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July 2025 by Nicole Schmidt
Via? Vea? I'm sure I'm spelling that horribly wrong. This employee did an amazing job handling the very difficult customer in front of me. It seemed like the lady was just trying to push her buttons. She showed amazing customer service and was nothing but helpful and very patient. Even as the lady was talking down to her and acting like she didn't know how to do her job. She still packaged her item with care and remained calm. I'm the Area Manager of a few hair salons and I would hire her as a managment team member after watching just this one interaction.
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May 2025 by Momofone
Opted for 2 day shipping. They claimed they didn’t get it in time to do that and it will be 5 days instead even though they deliver on weekends. Would not recommend doing a 2 day ship through them as they don’t do it.
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August 2024 by Bradley Weller
Always late
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August 2024 by Elizabeth Schultheis
The young woman who was working here today rolled her eyes every time I asked a question. She seemed extremely put out by our presence in FedEx. I went to use the restroom and there was no toilet paper, so I told her. She sighed loudly, rolled her eyes, and then fixed the problem. I will not return to FedEx for any reason due to poor customer service.
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August 2024 by Thi Ngoc Quy Le
Terrible customer services. Need more people to work there. Wait 10 min just print the label.
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July 2024 by Jason Hartell
I came in to do a free return of a item the older lady tried to charge me almost 14$ I asked her for a box nope she tried to sell bubby wrap and tape her handling it instantly I knew she tried to rip me off I said for a box she then looked down and said for the box 3$ what 14$ now 3$ really I came for a shipping bag wow!
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June 2024 by Jacob Davis
Absolutely outstanding service from Monica today, who attempted to help us troubleshoot our non-working fax machine. Spent an absolutely inardinate amount of time with us, multiple attempts at test fax. Didn't eventually get it to work, but 150% A for effort. Thank you so much FedEx, and thank you Monica!
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March 2024 by Amber B
The absolute worst customer service I have ever experienced. Would not use again. If using Canva, pick up anywhere else!! Will never print here again.
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March 2024 by Mitchell Crane
Melody was super friendly, helpful and fast!
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February 2024 by Spokane Recyclingmaterials
Our package was lost. If you're a business that is sending a crucial component that you need back to operate I would not use fedex. Filing a claim, coming up with original receipts and lost revenue... never again.
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February 2024 by Olga
Polite ladies helped me to print my documents. They literally saved me. Very comfortable service. You send them documents and come an print it after getting authorisation. Everything is confidential
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January 2024 by Shawn Murbach
Worst customer service ever. Went there to print documents for business. The gal helping me was more focused on having a conversation with her friend who showed up after me and her coworker. She wouldn't listen to the problem and just was more intervened with her friend. Ended up walking out and having office depot pri t documents. They actually seemed to care about my business. Sad thing is over heard lady helping me or at least at counter tell her friend she was new assistant manager. Sadcountersay to her fri
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December 2023 by bethany kounds
Customer service was awful. Girl who assist me was pretentious, and condescending. When I asked to know what the shipping options were a second time, she all but exploded with the strength of her eye roll. Among other things.She charged me without asking first. I have an account so the card on my account discharged, but she didn’t even ask me before finalizing the transaction. Unprofessional and obnoxious.
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December 2023 by montana newton
Drivers are currently stealing packages, best to have them held at pickup locations.
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October 2023 by Moe G
Big shout out to Monica for helping with an Issue in 10minutes, something FEDEX customer service couldn’t do in 24hrs. Give her and her team a raise to make up for the lack of the customer service support FEDEX is lacking!
