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November 2023 by Leialoha D.
Normally I have nothing bad to say about Fred Meyer. I love Fred Meyer. That being said, I do not love the actions of one particular individual who has been employed there. Today, I was at self checkout. I was trying to purchase 8 dragonfruits. It would not let me scan one dragonfruit code for all of the fruits, and some of them didn't have stickers. So like the problem solver I am, I started typing in the code. Somehow the machine thing called over an assistant. The assistant, comes over clearly not full of the Christmas spirit, heres a look into this conversation: him: *comes over and stands there and scans his badge while saying nothing*me: "i'm sorry i was confused how to scan all of these"him: "code?"me: "i tried that and it would only work for one"him: *sayings nothing and stands there*me: *scans it and then it won't scan again*me: "so what do i do now?"him: "hand scanner?"me: "oh okay thanks"him: *rolls eyes and walks away*Moral of the story, if you can't be jolly in customer service, then it's not for you.
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May 2023 by Tammy Davis
I love this pharmacy . They are very nice and I love that they text me when it's ready with the cost. Ty
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March 2023 by Antonette Guzman
My 5 year old daughter had a sudden cough come on and I wanted to run and get her some meds so she could sleep. I checked hours and it said you close at 10pm. False!! when I got there it was 9:55 and the person at the door turned me away cause you were closed at 9:55. It would have taken me 1 minute to get the med and be gone. So I had to drive way further to get her medicine even though I made it ON TIME!!! DON'T SAY YOU CLOST AT 10 WHEN YOU DON'T CLOSE AT 10!!! I wasted valuable time at your store cause you lied online and said you close at 10 when you CLOSE AT 9:55!!!!
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December 2022 by Travis Howe
This pharmacy is awful. I called in 1 prescription at 9:15am on a Thursday and the lady on the phone told me it would be 3pm the next day even though it was in stock. This is the norm for this location. They didn't even have to count anything. Literally just slap a label on a bottle and she said they had it in stock. Called the Thor store and the guy there said "I can have it ready in 10 minutes for you" the Thor store is always helpful and friendly. The staff at the North store is always very rude and short with people. They clearly hate their customers. I used to work at this store and even employees get treated just terrible.
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October 2022 by Thomas Sweeney
I like Fred Meyer Store but the Pharmacy is terrible. I called in this morning at 9:20 am to have prescriptions filled. At 4:20 pm, they only had 1 completed. This has happened repeatedly and they even gave a controlled substance prescription to another customer. If there was a 0 rating, they may have earned it.
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September 2022 by Randy G.
The pharmacy's system was down? For how long? When we got an online estimate that a prescription was going to cost over $400 we checked the price at Costco. No coupon, over the counter price at Costco? Under $20. And their system was up. A month ago tried to fill a prescription for a common drug and was told that it would take over two weeks until the store would have some in stock. Called Costco and they had the drug in stock and at a lower price. Gonna have to write Fred Meyer's off our drug store list. We tried to give them business, after getting fed up with Walgreens overpriced drugs. Costco is definitely our go to pharmacy now.
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September 2022 by E.R. M.
Shopped at this FM for a long time since I lived nearby, thankfully have since moved to an area with more pleasant grocery shopping options. The organization of this store is abysmal, with products of the same type (ex: eggs, butter, milk, haircare, etc.) on different aisles far from each other simply because some options are considered "green." Really foolish, it made shopping very frustrating. If I'm looking at where eggs are in your store I want to see all the eggs available to make my selection, not select the best option based on what's there and then on a different aisle see more types of eggs, lol. Really bizarre. Just put them all next to each other and mark the "green" options with a green tag or something. Furthermore, during the mask mandate, this place was a super spreader event every time. Loads of belligerent inconsiderate dingleberries in there maskless and nobody making any attempt to enforce mandates or assist anyone with health concerns. Never enough checkout lanes open, lines going all the way down aisles, even for the self checkout stations. Children crying, people getting aggressive, staff hating their lives - somehow it always feels like the apocalypse in this FM. Switched to grocery pickup as a result of the aforementioned gripes and bc it's easier as someone with a physical disability but they would always say they are out of items and then I would find them inside (any household item, forget it, their staff can't be bothered to walk to that side of the store to see if there are trash bags or tampons, or to offer a substitution despite there obviously being multiple options for these sort of things), or the order would be missing items, or have someone else's items (like thanks for the free Uncle Ben rice but like... no thanks, and sorry to whoever actually wanted it), and the produce they give you in pickup orders should be considered a human rights violation. Bruised, overripe and underripe, banged up, one time we got carrots that were straight up expired and liquefying inside. Kind of ableist to give the customers who do grocery pickup the dregs and expired items or make them get out of their vehicle and come in anyway because you can't be bothered to look for an item or offer a substitution. A solution to all of these issues except the organizational chaos would be to hire more workers and attract more experienced workers with better pay to adequately run the store, but then I suppose that would take money out of the bigwigs pockets and thus will never happen. I hope to never step foot in this or any Fred Meyer or Kroger store again. Always an unpleasant shopping experience. Bye!
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April 2022 by MONICA
The gentleman working today was very helpful. He was able to help with my prescription transfer and was very kind throughout the transaction. Thank you!
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March 2022 by Jesse A.
This place is so cool because like because because you can shop and there's lots of stuff to do to chop and chop and they have a deli in the bakery and Pokémon cards and and and and like like they have lots of stuff and you can buy stuff like groceries and yeah really cool it's really cool this was made with voice dictation this review was made with voice dictation but but it's really busy I am and it's just really really busy so I mean but I I would recommend going there because because it's just really cool and they have they have garden stuff to 222222 garden stuff to 2022 no 222 OK so yeah anyway that's really good it's really good by this was made by with voice dictation bye bye bye
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February 2022 by Kim Gortsema
Checking out my groceries at Fred Meyer had become a lesson in patience. My last stop I had a checker who was a very, very angry man, who worked super slowly. He used my groceries like a punching bag and I had to completely re-organize everything before I could leave the store. Much of my produce paid the price of his rough touch. This time I made sure to choose a different aisle thinking that I was choosing correctly. Nope! Super slow. Waited forever for my turn and I was only behind 1 person. He was horrible at bagging the groceries. No idea how to do it correctly or efficiently. No baggers in sight again. And I had to practically lay on the counter to reach my bags to put them into my own cart because he didn’t scoot them to me or try to help. I know that it’s hard to staff lately but omg! My deep breathing had me practically hyperventilating!
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November 2021 by Trev Smith
Phoned in a prescription Friday morning. Having experienced the need to make repeated trips in the past, I did not attempt to pick it up until Tuesday afternoon. I was told the prescription had to be filled off site and wouldn't be ready for 2 to 3 hours. I returned Wed. afternoon to again hear that my prescription had to be filled off site and wouldn't be ready for 2 to 3 hours. When I pointed out that I'd heard the same thing the day before, the young man admitted that my prescription was likely there, but he'd have to go through several totes to find it.....and no offer to do that....so here I wait. I know these folks are busy, but based on my experience I'm sure they'll soon get their business down to a level they can hanfle.
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October 2021 by Lars K.
Nearly 2 dozen people in line and only 1 cashier, and they are having a dispute with a custom that's already lasted 15 minutes. Get it together and try working on customer service as this is a total embarrassment. Highly recommend going elsewhere
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September 2021 by M Y.
Give it a zero really. Went to return something just bought and forced a gift card instead of returning funds to my card. Said they couldn't because it wasn't in their system yet. I have NEVER had this happen anywhere with a credit card. They were full of s*** and against the law. Do my business elsewhere.
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May 2021 by Victor Hernandez Jr.
Such a huge grocery store, as it has everything, including clothes & furniture! It’s also very convenient to where I live! I love there cornbread!
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May 2021 by Jenikimi K.
Do not buy jewelry here! I bought myself a necklace here Oct 2020 and it broke in April 2021. I took it to a professional store to get it fixed but was called a couple days later to be told my necklace was not able to be repaired because of the design and was not meant to be worn every day. When I bought the necklace I asked the sales rep if I could wear it everyday and in the shower she said yes. when I called the store back I spoke to manager named Tracy who said since I didn't buy the care warranty there was nothing she could do. I was told false information by the sales rep at time of purchase and really feel ripped off!! I lost $215.00 down the drain money I work hard for. DO NOT BUY JEWELRY HERE!!!