Galls offers a wide selection of products and generally provides solid customer service. Customers appreciate the helpful staff at the store who take care to get items correct, often providing fair pricing and quick turnaround times, such as fast modifications and prompt shipping. The store is known for carrying great items, although some reviews mention that stock can be low at times, which can be frustrating. The digital side of the business, including response times to emails, is often slow or delayed, leading some customers to prefer visiting the store in person. While the in-store experience is mostly positive, some find the staff not as friendly and feel that questions or concerns are sometimes ignored. Overall, Galls is praised for its excellent products and knowledgeable staff, but improvements in digital communication and customer friendliness could enhance the experience.
Pretty good store with good customer service most of the time
August 2023
Pretty expensive but Fire gear is. Excellent customer service.
April 2023
Good service, excellent product, but expensive. Sometimes I have found they are low in stock. Granted means they have great items...but sometimes annoying.
