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June 2025 by nu uh
Refused to sell re7 to me when im turning 17 in 2 days
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June 2025 by Cody
I preordered a Switch 2 at the 4750 N Division Gamestop. When I went to pick it up with receipt in hand showing it had been fully paid they refused to give me the Switch 2 without paying an additional $7.54. When I asked why and said that I had already paid it in full they said it was tax. Now I'm not a math guy but 10% of a $500 console is not $7. Not only that but I had already paid tax when I purchased it originally at which point they tried to convince me that they could not charge tax on a preorder which has never been the case as long as I've been pre ordering things which is about 20 years now. Will be disputing their charges with my bank.
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May 2025 by matthew Farley
Alex at the Northtown Mall GameStop is awesome! He helped me trade in my PS4 collection and open a GameStop account to pay off a switch 2 for my little guy. I brought little man along and he helped me keep him entertained while we got all of my old stuff traded in. Definitely recommend this location.
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May 2025 by George Neal
I literally got a Nintendo switch there
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April 2025 by Daniel San German
Submitted pokemon cards to grade, they were knowledgeable and experienced with the process. 4 stars because it took a long time due to their equipment failing and lagging for the submission. But that's the stores problem not the employees.
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January 2025 by Sandy Allen
Worst policy around, sold me a broken PS5 and can't even get my money back just a replacement that you can't trust.
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January 2025 by Emi Charleton
Manager at this store is incredibly rude and disrespectful. Sold me something that wasn’t compatible with my PS5 and was very rude and pushy. Come to find out it wasn’t compatible, I called to ask about it a return and I explained the same story to her multiple times and instead of listening to what I was trying to tell her, she kept offering me a replacement. I proceeded to explain that it wasn’t broken, it just wasn’t compatible. She told me I had an attitude and hung up on me. When I called back, she told me she wasn’t going to help me and hung up on me again.
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March 2024 by Adrii !!
I came in for a switch and I was the only one in the store with one employee and he was on the phone I waited for him to get off for about 15 minutes and then gave up when he showed no initiative to get off the phone, it was a really disappointing experience
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February 2024 by Matt Cramer
Alex is amazing. Easy to talk to and EXTREMELY knowledgeable on any game we brought up. If you have any questions and want a straight shooter, this is your man.
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February 2024 by John Ott
Came in to ask about, a game that is coming out soon. Spoke with Alex about it and, now even more stoked for the game, and looking into a couple more games, because of his recommendations.
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January 2024 by Aimee Rousey
My son is a huge gamer and we have been going to the GameStop at Northtown mall in Spokane,Wa for a long long time. It is such a great store and they always treat us so well. Alex helped us today and he was fantastic very personable and very helpful. He was so nice and friendly to both us. Thank you Alex!!?
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January 2024 by Nathan Fromviller
Stopped in today with my 7 year old son looking for Nintendo products.The sales clerk who was the only one working at the time began to speak with another customer about the xbox and how he doesn't endorse Microsoft because of his dislike for bill gates. The associate continued to speak with foul language about inappropriate topics such as child trafficking and molestation in the middle of the store with other customers present and my seven year old.First off I expect professionalism in any place of business that I walk into. Foul language and illegal adult topics are beyond excessive. Second as a store that carries Microsoft products I would reevaluate your hiring choices if your sales members are telling people not to purchase the product you are selling.
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January 2024 by Amanda Powers
It was alright. Some things are overpriced but my Son was happy and that's all that matters. Staff was very helpful as well
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December 2023 by Pam P.
I'm looking for Kenny Brasel ,he supposed to own a gamestop on Spokane Washington. He would be about 34yrs old. Does anyone know him? He is my nephew any help is appreciated thank you
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October 2023 by Nessie
Rude Emploey :(
