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June 2025 by Scarlett G
Very accommodating staff here, I walked in to purchase a switch 2 in-store, 20 minutes before closing. I didn't have a pre-order so they were my last hope, and I was so happy they were willing to help! I went ahead with the protection plan as well, since it came with a tempered glass screen protector. Couldn't be happier with the friendliness and generosity of the staff here. Thank you!!!
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May 2025 by Brandon G
Horrible costumer service, showed up for the destined rivals promo asked what the minimum purchase was, Jose told me it was $25, when i mentioned at other games stops it was $15 he said he didn't know and didn't bother to check, So he makes me purchase $25 for the promo, when im walking out a lady mentioned gamestop was out of the destined rivals booster bundles so i let her know that bestbuy up the road had some and had a ton. Jose proceeded to yell over me that they were all sold out. Keep in mind i mentioned to Jose during our conversation that i just came from bestbuy, so how would he know they are out of stock when they had a ton when i was there 10 minutes ago. They were out of it at gamestop so no idea why he would yell over me letting someone know. My own receipt from this gamestop says it's $15 min. for the promo. I get the craze for pokemon but i didn't wait in line and showed up after they opened just looking for the promo, to yell at someone for that is wild. Jose needs to work on his costumer service skills.
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May 2025 by Ginny Johnston
Nice and quick stop at GameStop very nice customer service and had no issue finding what I came for. Great location !
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February 2025 by Lovely Vee
No help
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January 2025 by Jordan Hendrickson
Best GameStop in town! The staff is very knowledgeable and super friendly. They are always willing to help you and answer any questions. I look forward to going in at least once a month because I know it will be a positive experience.
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June 2024 by steve Bud
Nice cashier, good selection.
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April 2024 by Julie
Great staff
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February 2024 by CC
Horrible service.
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February 2024 by Rusty Ray
Great store.
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February 2024 by Christopher Vieira
Horrible service.
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February 2024 by Dameon
Always friendly
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January 2024 by Ava Lastname
A pretty average gamestop. Nothing bad or special about it.
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December 2023 by Tamara Crockett
Went in on a quiet Monday afternoon. Beth was helping the one other customer that was in the store and was on the phone, it looked like she was maybe on hold? I'm not sure. Beth already seemed pretty irritated when we got there. My 9 year old son and I knew exactly what we came in for and we looked around while patiently waiting for our turn to be helped. I never gave off the impression that i was in a hurry or that i was irritated. Beth, while still on the phone and with her customer, looks over at me and says "can I help you with something????" In a tone like I've bothered her just for being there...? Beth is super unfriendly and frumpy. She made me feel very uncomfortable. I will not be visiting Beth at this gamestop again.
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December 2023 by Taiten Bentley
Craig has the WORST customer service and sucks even harder as the new district manager. Be warned, gamestops in Spokane will be gone within a year or two.
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November 2023 by G
Craig’s customer service has to be the worst thing this company has ever seen and that’s saying a lot. I would refuse to go into the north town location if this “guy” was working, and now I’ll never walk into the holland location again which is why I switched in the first place. How many years of this uninformed entitled POS will GameStop put up with apparently they can’t hire anyone else? Only a selfish, scheming company could keep this dirtbag around. Time to switch my main location, again… AGAIN!! This review is YEARS too late but bumping into the condescending awkward weirdo douchebag is a solid reminder to never come back, LATER CRAIG! QUIT YOUR LIFE ALREADY WE’RE ALL WAITING!!
