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October 2024 by Chelynne H.
Excellent service. I'm new to the area and had a pretty unusual problem that I wasn't sure could be fixed. I called a mechanic shop and told them about my problem, and they referred me here. I sent an email explaining my situation, got a phone call about it super quick, and was able to bring my car by that morning. Not only did they get me in and out super quick, they solved the problem and went above and beyond with their customer service. We would trust bringing our cars here for future needs based on this experience.
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August 2024 by Gillian Cranehahn
While at first, difficult to park for my evaluative appointment, once with staff, they were efficient and helpful. While my 2004 vehicle's bumper, impacted by an "ample" woman at 2 a.m. going extremely fast, on a Lime Scooter, is not repairable, they were able to diagnose and sufficiently explain the problem, its possible alternative resolutions, and refer me elsewhere.
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August 2024 by Breeanne Schmidt
Great team. Quick and efficient. Did an amazing job!
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February 2024 by Connor Simpson
Called to figure out a time to get an estimate and was greeted by an extremely rude person on the other side of the phone -- They were unhelpful in directing me to any of the resources I needed. Called Crash Champions and they scheduled me for an appointment later this week. Based on the initial experience I would recommend them to save time in having to inquire here.
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December 2023 by SHERRI Sweeney
Great service.
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October 2023 by Kristin McDermott
I would highly recommend Gerber Collision and Glass on 2nd. I've had to work with them on two occasions after two separate accidents. Both occasions were excellent repair experiences. Ryan and his team are great to work with and have excellent customer service. Great communication with their customer and the insurance or private payer throughout the process. I didn't have to worry about a thing.
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October 2023 by James
I tried to set an appointment for an estimate. They refused to make an appointment without full insurance information first.
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September 2023 by Kristin Mahen
I would highly recommend Gerber Collision and Glass on 2nd. I've had to work with them on two occasions after two separate accidents. Both occasions were excellent repair experiences. Ryan and his team are great to work with and have excellent customer service. Great communication with their customer and the insurance or private payer throughout the process. I didn't have to worry about a thing.
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September 2023 by Lori Lovins
They have a bit of an attitude
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September 2023 by gryyswydyr13
N8ce staff, clean place.
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June 2023 by Julia L
I had a great experience with Gerber on 2nd. The scheduling and communication was top notch including communicating about my rental car. They made the process easy. I paid the deductible but my insurance also paid it and I was refunded without even having to call. There was an issue with my blind spot sensors and I had to take it to another shop to do a recalibration. Gerber set that all up and it was an easy process.Service: Body & Trim
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March 2023 by Kolette Hostetter
This shop's employees made my first car accident a breeze to get through. I had minimal damage but enough and they kept in contact with me and were honest with the process. Everyone was very kind and helpful. They are busy and I appreciated how quick they were to get to my car and get it done for me. I am so happy to have chosen them for this first time experience. Highly recommended!!Services: Painting
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February 2023 by Katlynn Underwood
So far definitely not gonna use Gerber still waiting stopped at this store hoping to get answers and was not helpful
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December 2022 by Ungabad
I got an estimate done, then when it came time to bring the car in for repairs they told me they didn't do PDR and referred me to another company. Once that company was finished with their repairs Gerber told me they would need to do a new estimate and would schedule me for repairs of what they had already done an estimate for.
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December 2022 by Sarah Nicholas
I have had a very poor experience with this company, they have caused me so much headache and in the end weren’t even able to fix my car. I would stay as far away as possible and will never go to them again.
