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February 2024 by Windy ott
We have always taken our items to this particular Goodwill but never again! The man taking donations today with white hair, ponytail and a goatee is one of the most rude individuals I have ever came across at a donation facility! We will never donate here again! I am sorry for Good Will that you have to take employees like this.
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January 2024 by Pnw W.
I use to love shopping this Goodwill but the prices keep going up. As of the new year shirts that use to be $5.99 are now $7.99. Dresses that were once $7.99 are now $12.99. You can tell they aren't selling as much as they used too because their clothing racks are so full that it's hard to look through. I'll just shop the Goodwill Outlet where everything overpriced ends up super cheap!
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December 2023 by Niki Neves
Today I noticed that some sweaters I looked at were priced at $10.00, $15.00 and $20.00. It appears that prices are going up. I love this location and the staff are awesome but the pricing needs to be re adjusted. There is no consistency in pricing. Are they pricing items based on brand or condition, after all the stuff is used.
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December 2023 by Lydia Korbel
the employees putting away items don’t say excuse me, just run into you with their 3-tier carts. headphones in, no eye contact, no smiles, everyone seems miserable there. at check out the cashier, deborah told my aunt, she should have taken the hangers off, excuse me? then instead of ringing the next person in line up she started eating muffins. deborah sucks & needs to be retrained. patrick was amazing & helped all the customers while deborah decided to snack on muffins & not do her job. this store is really poorly run & i won’t be back to this location
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September 2023 by Michelle C.
Took some gently used office and patio furniture here in a u-haul. Upon arriving, the older male employee heaved a huge sigh when he saw what we had. Informed me he’d need to get a supervisor to ok my donations but didn’t actually go get one. I had a few items they’d accept and both men just stood there while my 13yo daughter and I dug through the truck finding those things. Each item I found, I had to hold up and get their ok. Neither bothered to get in the truck to see what we had or help us get things off the truck. Except to say yay or nay to items, I’m not really sure what these employees do. Good to know for the future that instead of trying to reduce, reuse, recycle, I should just take things straight to the dump.
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September 2023 by Shannon Dapper
One of the better goodwills i've been in! I moved to spokane in 2021 with about 3 suitcases worth of possessions and since have furnished most of my apartment from there. Almost every dish in my kitchen, about a dozen pieces of furniture, countless knickknacks, a binder each of cds and dvds and a lot more... Prices are pretty standard for the current state of inflation in my experience, and they are almost always well stocked with a good turnover on stuff, and staff are pleasant. You're unlikely to find rare or high end items or collectibles there, but a really great way to get basics, necessities and quirky little trinkets for a fraction of the price of new.
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July 2023 by Tami Parker
Great selection but pretty pricey for used stuff
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July 2023 by That's What Mom Said
I wanted to try on a wedding dress. However, the cashier said I didn't look like a size 4, and wouldn't let me try it on. It was the older lady with the long grey hair that always works the register.
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July 2023 by Victoria F
Won't let you use the dressing room unless it's more than 30 mins before closing, very inconvenient, and cannot put anything on hold even for one day. But, if you come at least a few hours before closing you can get good prices on name brands.
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June 2023 by CHRISTOPHER VIEIRA
Great staff with lots of cool stuff to look at. Located in a nice area of north spokane.
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May 2023 by Barbra S.
I shop here often, there is always a lot of merchandise to choose from! The staff is friendly and helpful. I usually shop on Sunday and Mondays when the Tags for the week have not been picked over and I get a 20% discount on Mondays.
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May 2023 by Sherry Bentley
I loved my thrifting experience today at Goodwill. The store is neat and organized, and the cashiers are friendly and helpful. I appreciate the reasonable prices, fitting rooms, and real cashiers (other local thrift stores have removed their fitting rooms, increased pricing, and implemented self-checkout). I will be shopping here more frequently!
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April 2023 by Autumn Ralph
I regularly donate, and shop, at this location. I used to love shopping here for bargains to clothe my family and decorate our home. However, recently, I've been receiving criticism from one employee in particular about my decision to not round up at the register. One interaction she snarkily said "do you know about our programs, of course you do, you shop here often enough". Then today she told me I needed to do better research into where the funds go and maybe it'll change my mind.She immediately cops an attitude when she sees me in line, her tone is rude and condescending.I do not need to justify what I do with my money, nor do I appreciate being treated so rudely by her when I politely decline to round up.I'm considering taking our donations, and my patronage, elsewhere because it seems she is always there on the register at the times I like to shop. Which is a shame because I used to enjoy shopping here, and now they'll not only be losing out on the round up, but on any future profit from my family.
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April 2023 by Erika Vieira
You can find some cool interesting things here. It is very pricy, but a handful of their employees are really nice and helpful.
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April 2023 by alexandrea hammond
Cashier was rude and made us want to leave, so we did.
