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August 2023 by Troy B
I do NOT recommend this company at all for anything. It is honestly sad to me that a company such as this that claims to work for the good of people could be so disrespectful, passive aggressive, and so discriminatory towards an individual who is just simply in search of a great career opportunity. I hear people in our community every day discussing how we need to come up with solutions to better the job market and to help people get into good careers, but then I see and hear about things like this where an individual is being discriminated against and basically talked down to like they don't matter, based solely on the fact that they simply didn't meet a qualification. If you really want to help the community and people as a whole you need to start from within, either it be better education for your staff to properly handle people in the community or training or if those don't work try actually replacing the bad apples with those willing to learn, do better, and strive to help not only your own company but the community in whole. I hope and pray that your staff get the correct education and training before they do this to another honest, hard working individual again!
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August 2023 by damon aikman
While I agree, you may not always find what you are looking for you definitely will find something you should have been looking for and they have some absolutely fantastic bargains. If you are willing to put in the time, the staff is wonderful and the cause is amazing. I’m down all right.
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August 2023 by chris williams
First time ever I have been denied a veterans discount at this chain!!! I guess they don’t appreciate veterans in Washington state!! I won’t go back
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August 2023 by Angelique Hamilton
Disgusting, absolutely no veteran recognition! Only store in the chain due to the state. Certainly won't be back.
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July 2023 by D Knight
It might be a good location for cabinets and building materials but anything else is outrageous. $40-60 for old office chairs, $75 for basic dressers and plain tables. Rugs are $100 and lamps are in the $40 range and it's not like any of it is clean or particularly great condition. They wanted almost $300 for a dresser set that needs repair and cleaning. Just go to Facebook marketplace or Value Village for home items since you still have to haul it all yourself anyways.
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July 2023 by Crimson Myst
It might be a good location for cabinets and building materials but anything else is outrageous. $40-60 for old office chairs, $75 for basic dressers and plain tables. Rugs are $100 and lamps are in the $40 range and it's not like any of it is clean or particularly great condition. They wanted almost $300 for a dresser set that needs repair and cleaning. Just go to Facebook marketplace or Value Village for home items since you still have to haul it all yourself anyways.
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May 2023 by HAYDER AL SHAMARTI
I am one of the participants in the program, and I did not know when my dream would come true and he would have my dream home
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February 2023 by Wendi Lewis
Store is beautifully set up. Has better items the other locations. But, after being helped to buy something and getting out the door. A cow of a woman came out stopping us with this militant tone grabbing the cart like we were stealing, Demanding to see the receipt. All the time asking a ton of questions.I would have been nice if she wasn't acting like we were stealing and having a toneIf you are worried about stealing then put a checker at the door!!!Then they weren't wanting to reverse the payment which I made not 5 minutes before.I am really thinking of not going back ever even though I want to do a lot to the basement and house.
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February 2023 by Cass Moore-Jones
I contacted HFH to verify I am not attached to the mortgage since despite the house ownership being Public Records, the Court House is refusing to let me have that information for proof. I spoke to kathy who pled the 5th. Kathy said to look for myself, I cannot find myself due to lack of out sideliving due to longterm disability and unable to work. So I called my ex-husbands' new wife to get help whch will have a very ugly result, but I tried. I called HFH back to speak with kathy, but she was unavailable. I asked to speak with the office manager who was in, but the secretary refused to leave a physical note for kathy and a physical note for the office manager and refused my request to speak with the office manager, because the secretary cannot leave notes or let me speak to the office manager. I hung up and told the secretary I would complain to HFH.
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February 2023 by Robin Worthy
Just so rude, you would think that they bought the stuff ? seriously!! Nordstroms and Macy's take money off item's, but the gal that runs the place comes out so fake!!! Get over yourself!! I have seen you do it for years, I really thought you would be gone
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October 2022 by Sandra Vanstralen
I am simply appalled by the way my checkout was handled today.I can’t tell if the manager was sexist or just plain rude. There was a long line and she deliberately went around to service the men behind me. Not once but twice she totally had to walk around me to get to the next customer.Then she insinuated that I changed a price because she thought it was cute.I’ve been browsing and buying stuff there since it was on Hamilton. I’ve refurbished 3 houses with their paint supply. What a disappointment.
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May 2022 by Diana CarsonWalker
Workers helpful but not. Other H4H places I've bought from offer delivery.(obviously for a price, which totally willing to pay) They won't help at all, not even with big appliances, so have to find your own help. It's too bad, I'd like to give them money but can't load my own washer and dryer, so now onto other appliance stores.
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May 2022 by Angela Terry
Horrible business, i needed 8 tiles to finish my kitchen floor and they said I had to buy a whole box or I could not purchase them. They were already out of the box! I had a cartfull of stuff but ended up buying zip. Never will I shop there again. They are WAY over priced now to! Come on people the stuff is donated! You shouldn't be asking the same prices of the places that sold them the first time around! How ridiculous!
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March 2022 by Bre Hatcher
Talk to them about picking up my couch. They agree and said they would call the day before to confirm. No confirmation. They come to the house and knock four times. I was sick and just got the baby down with me. I get up. Start taking it outside and then he asks about tears and rips I state there are none and he just says they will pass and leaves. Super upset. Waste of time, energy and now my baby is awake again. About in tears
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December 2021 by Jerry Green
Highly recommend ???
