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March 2024 by Jeff Stardust
Always super nice employees there. The manager is delight and they have the best stock in spokane.
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October 2023 by Taija Leslie
It's sad what Hot Topic has turned into.... New owners... So now it's all preppy... it's sad. I can't be the only one who misses the old gothic store.Anyways, went in. Decided to get a hat. The last hat like it! We were walking around looking at other things.. I was carrying 2 Build a Bears. The girl who was walking around with a tablet, I assume was "lost prevention" because she was literally doing nothing.... but walking in circles. Thinking she's so high mighty....She asked if she could "hold our purchases up front." I know what this means... you don't trust me....I say " sure, I only have one thing... but ok. Here ya go!' and hand her my huge floppy hat.... that no way in hell could hide, even if I wanted too.....She then STARES AT ME.... looks me up and down. Because God forbid I carry a Chase or Seahawk Build a bear. Clearly not from here!!!!!She then proceeds to stare at us the whole time we are in there...Anyways, went to check out, they were not watching the front counter despite multiple employees around. And Ms. High and Mighty on her tablet who's walking around. Some girl came up, snatched my hat, ran it to the back of the store to go hide it on a shelf, in the back. I sent my husband to go get it from her. The girl walked past the girl with the tablet. She looked at her with the hat, and didn't attempt to do anything. Even watching my husband clearly trying to get the girls attention. Literally other staff even knew I got the last hat, because they sold out so fast! Employees were watching them, because even the cashier said she wanted one. But she was happy I got it.If you are going take people's purchases and put them front. Maybe you should WATCH THEM!!!! The only reason I saw the girl take the hat, is because we were in line. It was the last hat, and literally the our only purchase besides a sticker and pins we found by check out.Hubby got the hat back. We checked out. We walked out... will we be back?No.... if I want something, which will be a small chance. I'll get it online.The employees are RUDE!! and don't pay attention.
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October 2023 by Shelly Rebelkuul
I love this place. Especially for my family that are massive Disney fans
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September 2023 by Chris Huffstetler
STOP ASKING FOR A PHONE NUMBER AND WHEN I SAY NO THANK YOU THE CASHIER SPENDS THE REST OF THE TRANSACTION WITH A SNOTTY ATTITUDE BECAUSE I DONT WANT TO PARTICIPATE IN HOT TOPICS PROGRAM THAT SELLS MY INFO OUT TO OTHER ADVERTISERS
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September 2023 by Emma Hinebaugh
Frustrating staff. A few of them just shuffle around the store not doing anything. They don’t check for security tags on clothing even though THEY put them on there. Beyond annoying I’m not driving an hour one way to get a security tag off now I have clothing I cannot wear.
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August 2023 by Jennifer Welch
Clothes are amazing! High quality and good variety. Was mostly ignored by the staff unless we specifically asked a question. Also the one gal was very distastefully dressed. She wasn't a good representation of Torrid clothing - rather, she looked like she was wearing 2nd hand or discount store clothing. I still found what I wanted and was happy with the quality and price.
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August 2023 by Nicole Sims
I loved the products this store has, however as of late I've had to return a lot of their product as it was not as described and they refused to give me original payment back. For example, if I pay with a debit card, I expect it to go on a debit card or cash back, not a gift card or in store credit.
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August 2023 by Loretta Kane
The employees were great and helped me get extra discounts on my purchases!
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August 2023 by Janice Rader
Super friendly cashiers! Good selection of Disney merchandise.
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July 2023 by Star Kinnison
The employees were very nice, helpful, knowledgeable of their products, & went above the norm to assist & help me. The cost of items is a bit pricey, then again it is a "Specialty store" & in the mall. The had some black lip stick, but no other colors.
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July 2023 by Aleria Shadow
I always love going here! I find new clothes and memorabilia from many different things. I really love getting the goth, alternative, and anime items. They also have patches which I plan on getting some in my next visit so I can put some on my vintage jean jackets.
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June 2023 by Brittany Banks
Cool Gothic emo nerdy type of store. If that's your vibe.
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June 2023 by Crystal Reichardt
Great, just wish they carried more sizes IN the store not just online
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May 2023 by Hannah Cooper
the store looks so good! Miranda was very helpful
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March 2023 by Jenna Paul
Staff follows you around like your stealing, the purchasing selection has gone way down I'll be ordering online
