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February 2024 by Izzy2288 -
my trax professional was very helpful allways a pleasure to see her
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March 2023 by Hessam Gharavi
I wish I could go with 4.85 instead of 5. The wait time was a bit long, but they were super kind, efficent and very helpful. Thank you, David and everyone else in this H&R location!
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February 2023 by acidsplatter
Nice helpful staff, where i always go to do my taxes :)
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February 2023 by Sondra Hurd
My tax preparer did a great job! I was in and out quickly. Everything went smoothly. ?
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February 2023 by Chuck Ballinger
In and out in under 40 minutes and this year was extra work since I retired in 2022. Great service and support from my tax preparer.
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February 2023 by Steven Mulnix
Told to walk in but get turned away twice now if it’s that busy there should be more employees h&r block has turned into the worst tax service I swear after this I don’t want to go back
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May 2022 by Jon Davison
I was very disappointed in this years experience. I scheduled a time online to come in a visit with a tax pro. Came in and was told that no one could help me. When taxes where done I was called and they left a message telling me I was going to be getting back a nice refund. That was not the case. When I called I was told that was false. That was really frustrating getting excited and then finding out that wasn’t the case at all. Last year we got to visit with a tax pro and they helped us set up a payment plan with the IRS I asked for that same help this year and was told they won’t do that and I needed to go online I was lead to the do the wrong thing on the wrong IRS website. So that cost me even more money. Just upsetting that this year I had to pay more them the last two years combined and got way less help. Never once did I talk to a tax pro during this whole tax season. Would have been cheaper on TurboTax this year… and I checked. I’m not upset that I owe taxes just wish I could have gotten the help I paid for.
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April 2022 by Marlene Schuyler
Because of Ann Scott my tax person. She is helpful, explains what she is doing and why
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April 2022 by Lani LaRock
I will be back next year, they were quick and easy to work with.
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April 2022 by Melissa Pharmer
I have gone to this location for taxes for a couple years now. I don’t know why things changed this year with how they operate. I made my appointment like I have done in the past and they usually go through all my documents and then I find out that day whether I get a return or not. I was informed when I got there that I made an appointment to drop my taxes off instead of doing them. It seemed weird to have an appointment to just drop my taxes off, but I said ok. The tax pro said it would take a few days for her to get to them, and that she would email me when they are ready. It has now been 2 weeks since that drop off day and I’ve made 3 phone calls to try and get any information on what’s going on. Very poor communication and not helpful. Wouldn’t recommend and I won’t be going back.
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March 2022 by Anne Wennes
Fara is wonderful and regardless of my tax outcome we always have fun.
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February 2022 by i got grapes pp
I love the the person that I work with every year she is amazing ? her name is Cara and I love coming back every year to work with her wouldn't ask for a better person....
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February 2022 by Johnathon Obert
I like working with Sheri Denlinger, she has done my taxes for the last couple of years and is amazing at it!!!
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February 2022 by charles porret
Because Bart Takes His Job Serious & Is Very Good At What He Does.
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October 2021 by Lynn Tiplady
Lack of communication. I turned in my taxes on 8/14 and just filed on 9/10. The first consultant apparently took time off? and did not turn my information over. I had to make numerous calls because or reduced hours and then still pay over $200. At least the second guy was somewhat professional, however still waited weeks.
