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October 2023 by Donald Rowberg
Great service and assistance.First Kip came out and spent a lot of time here going over the hardware in this house that I just bought. He explained things to me and showed me how to use the existing system. He wrote up a proposal which I agreed with.Next Erik and Coty came out to install the new components. They were very knowledgeable and helped me further with understanding my very complex system. They did trouble shooting and improved the connectivity and function of the system. I am very pleased.
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May 2023 by jim grassi
Huppins is my lifeline to keep the television and components associated with the Control 4 system
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April 2023 by Peter Wickstrand
Why appliance was recommended to us by our building manager. The installation was successful. More importantly the follow up allowed as to fully use the new smart TV streaming service. We are now enjoying.
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March 2023 by Arden Reed
Chris responded quickly to my call and visited my unique environment. He made recommendations in a timely fashion. Installation by Jason and his team followed with no glitches. I am now enjoying the new system and upgrades from prior equipment. It sounds and looks great.
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March 2023 by Mike McCoy
Kip, Coty, and Eric were fantastic! Very knowledgeable and great work ethic. It is obvious that they take pride in what they do, and that’s what I care about most. We will be doing business again in the future!
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March 2023 by DAVID Parsons
Terrible customer service. Called about a wireless subwoofer adapter. After discussing purchasing one with an employee I told him I’d stop by in the afternoon. He said they are open until 430pm.I showed up at 405pm and guess what closed! The only employee there said the people who accept payment leave at 4pm and we are at an impasse! I drove 30 minutes one way to come away empty handed. Terrible!
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March 2023 by BRUCE WEAVER
Working with the Wipliance crew was easy and professional all the way. Chris came to the house to determine what equipment was needed to upgrade our theater room to 4K and his team of installers, Jason (who we knew from working with Huppins) and his assistant, Dillon, were a real pleasure to work with.We could not be more pleased with the quality and pricing of the equipment, working with the installers and the sales experience with Chris!
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March 2023 by Mitch Clouse
Thank you Chris and crew for a wonderful job updating our video cabling. Your help enabled us to up our game, and everyone loves the better quality projection we now enjoy. I will highly recommend Wipliance to anyone who needs data/video cabling done.
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February 2023 by M E
Chris was very professional, assisting with a tv install. Installers were kind and helpful, going above and beyond.
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July 2022 by Chris Huffstetler
Purchased speakers for a relative and they would only ring me out if I provided all my personal information, after declining numerous times the sales person told me they don't sell my information or anything like that. Magically a month after I get a magazine for a audio equipment manufacturer. Been trying to unsubsidized from it for over a year and they won't stop sending it. When they say they don't sell your info it's a lie. Never going there again!
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June 2022 by B B
Nathan & Coty, Huppin's installers just left my house.. They were incredible! They quickly solved a problem I have been living with on my home surround system for the last 2 years. They helped me update my entire home AV system to the newest technology so I will be good for years. All the while answering a barrage of questions I had about technology and what is the latest and greatest. If you are looking for a trustworthy company you need look no further than Huppin's. I guess there's a reason why virtually every audio video piece I have in my home came from Huppin's. I've been doing business with them for over 30 years.
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April 2022 by Woody G.
Huppin's outstanding customer service landed us on the right track to change out home music and tv recently. We were directed to Eric who came to our home, listened carefully to our needs, and crafted a design to update our whole system. Careful advise kept us from getting sidetracked to similar sounding, but in fact, lesser quality product at a local well known big box store. When all the product arrived in Spokane the installation was swift, and spot on. When we needed a bit of help navigating the new system, help was immediately available. Every employee was excellent and Eric was exceptional. We are beyond pleased.
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February 2022 by Mike cool
I have been a customer of theirs since 1986, I bought a tv, they asked if I wanted to add additional 2 years of warranty onto my purchase since it was very expensive, so I agreed. The tc went bad in 1 month, so I took it back and got another one, now the tc went bad again. I called the store, told them I bought the extra 2 year warranty for which I was told that the 2 years actually started the day I cought the tv, so actually it only extends the warranty by 1 year. If I was told that, I wouldn't have wasted the money at all. The sad part is that I've know the family since I was 5 years old, back in the old days, Sam Huppin would have helped be out, but I suppose things change with the times. All I can see is even if you arent told, THE EXTENDED WARRANTY IS 1 YEAR! Not 2 as I was told.
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February 2022 by Joe R
3 at best Their offerings have dropped to the point where you can select Very high end or big box store quality. polk kilspes are lower end spears while BMW charges a huge amount for the box finish. Receivers are not much better unless you think Denon is amazing, hint, it's not. Huppin's was Spokane's only real audio store for years now it's just a shell of what it use to be and this has left Spokane with no real audio store. Bottom line. Unless you are looking to drop serious money, 15K on more, Huppins is just a Best buys.
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October 2021 by Tom Pope
NOT A CAMERA STORE ANYMORE4 Stars for good service, but don't go in here trying to buy camera gear.
