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September 2025 by Admin Assistant
Loren at FIB is absolutely phenomenal. I have never worked with someone at a bank before that seems to truly care about their customers. We won't ever go to another bank.
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April 2025 by Lee11283
Loren is very professional efficient and just an all around good guy ! You need any help with your banking ask for him .
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September 2023 by Traie Krogstad
Great bank and amazing stuff
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September 2023 by Lilly Kuss
Great bank and amazing stuff
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December 2022 by Its just me
Wonderful service! Friendly and very knowledgeable. Free services for account holders, such as notary public. Great people!
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November 2022 by Den
Wonderful service! Friendly and very knowledgeable. Free services for account holders, such as notary public. Great people!
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August 2022 by Connie Wilson
Love these people at Francis location. Super friendly?
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May 2022 by Rune “Rune” Vatne-Williamson
I have been with them for over a year. They took care of me when homeless via not charging over draft fees and the monthly fee for checking. Though, not sure if they still do the monthly thing fee in general.
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December 2021 by William Zaugg
I wouldn't imagine banking anywhere else! Amazing staff! I gladly trust them with all my financial needs!!!
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February 2021 by trevor meek
My wife and I have had our business account at this location for just over a year now. Nothing but 5 star service and friendly employees every time you go by.
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October 2020 by Cam Hiller
4 hours a day? 4 days per week?No check deposit on the ATM, and my phone app does not work.I understand the concern for the pandemic, but this is frustrating.
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March 2020 by Valerie Ward
My boyfriend opened a business account at this branch and was told that there is a 24 hour hold on deposited chevks. Next check he was given 3 different reasons for th check not beimg funded. Inconsistent informatiom and poor customer service.
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October 2019 by GeeBee “GeeBee”
Been there for first time for change and they have smiling and helpful staffs.
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May 2019 by Jessica Messer
The staff at division is great. The bank itself is awful. I have banked with Inb forever never had problems with cashing checks now they want to put a hold on it. Very fee driven .I get charged for everything. They are using my money to make money but act like it should be my privledge to bank with them. I'm looking at other banks . Stcu looks like it has far fewer fees and seems more community oriented.
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March 2019 by Karlee Hope
I banked with INB for years and never had any issues! Since the day they switched to FIB I've had nothing but issues. Disappointed and sad to say I am now looking for a new bank.
