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January 2024 by Paul Damon
I brought in a single W2 no kids no wife which is supposed to be around $99. They charge me $285 and gave me a $50 coupon. Still, it was $235. I have called no one is returning my calls. No one seems to care. I was ripped off plain and simple. I have the receipt, name the office number and the name of the person that did my taxes and still no recourse on anything?
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April 2023 by Mary Miller
They treated me really well. I did a drop-off and turn around was quite quick. They are so much nicer than the previous place I went to
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January 2023 by Angie Case
Buy tax preparer Yvonne she Makes doing my texts fun. Sbe's very personable and gets things done quickly. When I come back next year I hope to have her as the person doing my taxesAnd I think that your company needs more people like even working for you as he is very very Kind and Professional.
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September 2022 by Mary Tilley
I used Jackson Hewitt for the first time last week and the lady who helped me out (Yvonne) was so kind and helpful. I would definitely go back again ?
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April 2022 by Kayleigh Griffith
The woman who helped me was very nice. However I had a coupon that doesn't expire for a week yet they were told not to accept the coupon ($179 to file) they stopped accepting the coupon a week before the expired date and refuse to honer it. Complete false advertising. They then wanted to charge me over $600 for 10 minutes of work. I will absolutely never use Jackson HewittTttt again.
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March 2022 by Travis Gogan
Steve was a huge help compared to other service's of tax preparation. He was vary knowledgeable and knew exactly all the items I needed for my multiple deductions, residence changes, property expenses, and employment movements. Highly recommend him since he takes his time and talks to you while trying to find every advantage to use to maximize your potential refund. Overall a great experience.
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February 2022 by Chris Hammer
I would not recommend Jackson Hewitt to any body. The young lady that did my taxes was great. However Jackson Hewitt charged me 325 dollars to file my return. Last year it 43 dollars and the year before that it was 60. That is one hell of an increase in 12 months time. I will never return to them.
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February 2022 by Mary Hughes
I used Jackson Hewitt for the first time last week and the lady who helped me out (Yvonne) was so kind and helpful. I would definitely go back again ?
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February 2022 by Will Bethea
accurate and fast........
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February 2020 by Hayley Harrison
The gal was nice, but she said I was only going to get $2 back and the service would cost significantly more money out of pocket. I went home and did them on CreditKarma for a $994 refund. The only credit I was eligible for is a $1000 education grant. I tried explaining this to her, but she couldn’t figure it out. Also worth noting, I had two choices on the education credit, I checked into both of them, and the other one was going to put me -$6. I’m guessing that’s what she did at Jackson Hewitt. I just think if you are supposed to be the professional, I shouldn’t be able to do your job better by myself on a laptop with free filing.
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February 2020 by Tabitha Thomas
This experience was fantastic. The preparer was very knowledgeable and kind. She walked through everything needed and made this tax season simple and easy. Will definitely be coming back!
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February 2020 by Jessica Berg
This was a very pleasant, fast experience. Thank you so much for working with me and being easy to get taxes taken care of.
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February 2020 by Control Rufes
They had gd service.thanks to Dafny for helping all her customers with passion and respect she's a wonderful person...
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January 2020 by Elkana Mulamba
Mariann was amazing with us today very friendly good customer service, and made us feel welcome I will definitely come back next year.
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January 2020 by Jackie Anderson
Fast in and out, filing my taxes was stress free and the lady was very friendly and welcoming and helpful