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February 2024 by Sarah Geyer
They need to change their hours of operation online. They are only open until 7pm. What a bummer.
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February 2024 by Lucinda B.
This is the saddest Joann Fabric stores I have ever seen. As soon as you walk in the door it has the vibe of a low class disorganized thrift store. Cluttered, unorganized, empty shelves, zero help. It was a sad place that did not make me feel good. Won't be back.
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January 2024 by K T
Not open when they say they will be.
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January 2024 by Angela Samuels
My mother and I frequently go here mainly because it’s the closest store and we are crafty. I have to say that every time we go in I have an encounter with the management and that lady is the rudest lady I have ever met! She literally pushed my mother’s items into her person at the register as to rush her faster! Uncalled for in my opinion….The store is unorganized, empty shelves, dirty and most employees were everywhere basically just visiting.My mother had to walk away from the cutting station because the staff was visiting and did not even acknowledge her! We stood there for several minutes.We spend a lot of time in this store and I am willing to give benefit of doubt for many different reasons but our last 5 visits in the past month have been terrible and I will be driving further for a better experience from here on out!Do better Joanne’s.Get better management!!!
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December 2023 by Robert Brock
One of the most unorganized Joanns I have visited. Ordered something online and checked in for curbside, waited over 10 mins for order and then went inside. Took another 8 mins to figure out where or if they had my order. Why offer curbside if they don’t use it?This was a horrible experience.
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December 2023 by Jean R.
Good people that work there for the most part but never I mean never touch the food there. They have mice form the pet store near by grosssss!!!!!!
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November 2023 by Melissa Burns Mugisha
They don’t have a great selection for crafts. They have great sewing stuff and yarn but if you’re looking for decor or other types of crafts I wouldn’t recommend going here. Their store is also kind of disorganized and the employees weren’t super helpful, they were very nice though, which I appreciated.
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October 2023 by Devin J.
Bad service and they didn't help me out at all. Also a bad selection of items out on display. Pricey and not a great place overall.
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October 2023 by Christie Anderson
Helpful and informative! Great customer service experience!
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August 2023 by Sissy G
Placed order today- a few hours later I didn’t hear anything so was out and about and stopped by this Joannes on 29th in Spokane - after speaking with a rude gal about my order I was informed by her that they have so much shopping lifting that it shows that 3 items are available- but they we’re probably stolen from the store and they don’t have 3 like it shows on line- I couldn’t believe the rudeness this gal was!!!!!!! It’s not my fault that people that people shoplift at this store- maybe spend less time being rude and work on your customer service!!!
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June 2023 by Dire Thunder Gaming
Overall, it's getting better. Hate to say it but it's improving with less old people working there. There's been a lot of Karen/cat-lady personalities in the past, and probably still here too. The younger people have a better work ethic and attitude though, making it feel more like a real store and less like a dump on the South Hill covered up with yarn
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March 2023 by Katya scordino
Today I wanted to buy Watercolor paper at the store. Obviously the item was under the price of 6.99 (many of them). At the register it rang at 15.99. The cashier called someone explaining the situation, but the answer was that the product wasn’t on the right spot. Well it’s not supposed to be on me! The store was quite empty, becoming even emptier as I was leaving it without the purchase.
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February 2023 by john A
A great place for hobby shopping. A very focused store. Easy to find what you are looking for cuz they don't have a bunch of non essential stuff cluttering up their store.. Very helpful and friendly people too.. kudos
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February 2023 by Kate Dixson
I used to work here 2 years ago and it was bad then. Now as a customer it’s even worse. Terrible staff, terrible management.
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January 2023 by Sherene Jellybean
First time shopping for sewing supplies. Too expensive!!! Even with the "discount" I still spent $60 on thread. Couldn't find a price when I was looking at the thread so I chose the buy 3 get 2 free ones. Not doing that again. If I go again I will be looking for a price checking method.
