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February 2024 by Myles D.
would give less if possible prepaid for 2 one year memberships for myself and little sister, we ended up moving out of state so tried to cancel our memberships. I was told we could cancel but would be charged $100 cancelation fees and would receive or money back for remaining membership they told me to call back February 2nd 2024 to cancel memberships without a fee, I called today February 2nd 2024 and was told I would be charged $50 to cancel my memberships. when I was going to the gym it was always so busy that machines and equipment I wanted to use had wait times and the machines were in poor condition for the most part. they are very pushy about memberships and add ons continuously sending texts and emails trying to increase payment to them. very shoddy greedy company that could care less about patrons
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January 2024 by Marcus
Facility is excellent. Always space to workout. Equipment in great shape. I volunteer with immigrants and the staff has always been really helpful and kind in helping them get setup and pay for there needs. Rachel is the best. Thank you MUV fitness. See you Tomorrow morning early.
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January 2024 by Andy Yenish
Muv Fitness North Spokane is an overall great gym to work out in. The workout equipment is kept clean and the staff is friendly. I have been working out here for a few years and highly recommend this gym to my friends and family. My two recommendations for this gym would be to focus more time and resources on keeping the locker room, restroom, and shower area clean. Second, I have been asked by several staff members to, "write a positive review," as I am in the middle of completing a set on workout equipment. I encourage management to suggest different ways to the staff members in recommending posting a positive review.
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January 2024 by Kyl McMaster
I absolutely love it here! The equipment is state of the art and has everything a person could want who is trying to better themselves. The people and staff members are extremely helpful and very upbeat. I had some questions I needed answered and one of the trainers named Marae was beyond nice and insightful on my questions. I recommend and would refer anyone to try this place out. If you have any kind of questions or concerns, I would definitely ask for Marae!
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January 2024 by Samuel Anderson
This gym is a good gym that has a great atmosphere if you like the busy gyms. I don’t mind them. However. Their billing is horrible. For months now I’ve had to go back and forth with staff (front desk/management) on multiple occasions. The problem with this is that they aren’t a billing department. They’re not qualified to answer or fix billing issues so they’ll tell you it’s taken care of but in fact the issue wasn’t resolved at all. I feel like I’ve been lied to at this point and I don’t think businesses should treat their members like this. Corporate gyms need a separate department that handles billing. This gym wants to become a corporate chain so bad but if you can’t handle billing and train your employees to do simple billing tasks. It doesn’t reflect well. So I had to write a review to warn people that either it’s specific to this location or maybe not, but be careful signing up on promotions and always double check Muvs monthly transaction because they will double bill or add a fee out of nowhere.
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January 2024 by Jordan Schuler
Very clean gym, lots of machines and benches for dumbbells and free weights. There’s even a strip of turf for people to stretch out and do mobility drills on which is great for athletes!Staff is also very nice and you can tell that they place great emphasis on creating a positive environment for gym goers. Kierstin in particular was incredibly helpful in giving me a tour of the facility, informing me about upcoming classes and showcasing what Muv has to offer!
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January 2024 by Rundle Fit
Last week I was offered a fitness consultation by Marae to reexamine my fitness goals. I’m glad I took her up on her offer, because even when you feel consistent at the gym, motivation can drop and one can easily just go through the motions.Marae’s expertise was definitely appreciated and I found her guidance positive, informative and uplifting!If you’re looking for a great place to conquer your fitness goals, MUV Fitness has got you covered!
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January 2024 by Carol S
The club is clean, staff is friendly and helpful. They have fun activities throughout the year. My personal trainer, Gage, is great. He pushes you, works you hard, but it’s awesome when you can see the fruits of your labor!! Can’t recommend Muv Fitness North enough. Join, you won’t be sorry!
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December 2023 by Kelenda B.
worst gym ever!!! save yourself the time. the TRAINERS told me I didn't have to clean the machines after I used them. not because they come and clean but because they believe it's not a big deal. so gross. scam charges and they still havent let me quit. I've requested a cancellation 9 times and they're still charging me and sending me emails
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December 2023 by Coleman Macdonald
MUV Fitness in north Spokane offers me everything I need as an athlete including aquatic facilities for body recovery. The staff is super helpful and energetic. And the manger is extremely professional. Nothing but good things to say out the establishment.
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December 2023 by Coach Palmer
Travis has exceptional customer service. I didn’t feel like I was being pressured by a used car salesman. I have avoided joining for years because of that stigma. He made sure I felt at home. I’m the 3 weeks I have lost 14 pounds. The environment is open and motivating. Best decision I have made in a while.
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December 2023 by Caleb C.
where to start with this borderline criminal organization? After canceling my membership, they charged for an additional month. I spoke with 2 managers over a few week period who both agreed that I should not have been charged and that I would be refunded asap. Now, 2 months later, another manager stated that it was a legitimate charge and that there were no notes in their system from any other manager. This final manager kept insinuating that I never spoke with a manager, that I must have spoken to new hires that did not know what they were talking about. I wish they were an honest and well run company but alas.
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November 2023 by Alexandra M.
I have had the worst time here but only because of staff and billing. Got charged over twice the amount I owed and after they refunded half of it, charged another card on the account and additional amount. Had to close down my bank account in order to get the payments to stop. Manager still hasn't gotten back to me after saying he would the following day and even after I've left an additional message and email. Highly do not recommend this gym.
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November 2023 by Francis Villafuerte
I initially joined the gym because they had a really good spin room. They unfortunately keep the room locked now and closed it off to members. I wish they would considered providing some spin bikes onto the main floor so that all members can still use them.
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October 2023 by Keilynn M.
This place is ridiculous. The equipment is ok. But they have ABSOLUTELY the WORST customer service I've ever seen in my life!! not only do they continue to charge you, but they leave out details that one would need to stop auto pay. Bailey is the WORST front desk person I've ever had the "pleasure" of speaking with. After saying she would get a manager, the manager came out and Bailey insisted on arguing with me instead of letting the manager speak to me directly. Then proceeded to laugh me out of the building. Spokane Fitness is a much better option in my opinion, their equipment may not be the most up to date, but customer service is TOP NOTCH!!! F^ck YOU BAILEY. and the whole F'n Team!!
