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February 2024 by Isaac Aaron
Vincent was great!! Such a great sales person.
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February 2024 by Jesse Wittmier
Vincent just helped me and my wife out big time with a new bed set. Upgraded our old worn out queen for an adjustable king. Can't wait for it to arrive. Thank you so much for making the process fast and easy without pressure!
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February 2024 by Wayne Allen
Vincent was absolutely fantastic! Will definitely be coming back to get my new king mattress.
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February 2024 by Horlacher Farms
Nice, Friendly, no pressure sale. Good experience. Vincent was a pleasure to work with.
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January 2024 by Wesley Neisler
Vincent delivered my mattress right at the time he said, took my old mattress and replaced it within just a couple minutes. Very friendly!
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January 2024 by Katy Miles
Good customer service
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January 2024 by Jordan Wolfson
Editing this review since they have the most terrible, predatory loan/payment programs I have ever seen. A 2000$ mattress ballooned into 5000$. This place should be ashamed and reported to the BBB. Avoid at all costs.
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December 2023 by Anne S.
This was the best experience I have ever had buying a mattress. The manager, Vincent, was great to work with. It was easy, quick, and no pressure. A++++
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November 2023 by kristy hickson
We went in to Mattress Depot looking for something for our son. Vincent was super patient and understanding as we were having a hard time making up our mind. He was honest and gave great recommendations based on our wants and needs. We will be going to the Palouse location again! It's nice to see genuine, honest salesman these days!
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November 2023 by Sally Bean
We shopped all over for a mattress and settled on Mattress Depot. They were very personable and knowledgeable. The young men who delivered the mattress and movable frame were super fast and very pleasant. They moved some extra things for us too and loaded our truck.
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November 2023 by Darlina G
Vincent was super helpful and professional! He was very friendly and I am happy I stopped in here instead of just going to a big box store. Very personalized service!!!
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November 2023 by TheMrRazzman
Vincent was super knowledgeable and was very informative of the different options while we were shopping! He made our experience great and enjoyable.
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October 2023 by Dolores DeSantis-Shewmake
Great company! After hours of research and testing a surplus of mattresses and stores, I finally found a new bed that I needed to get for a medical procedure. This was not an easy task because I needed to make an educated decision quickly due to an unexpected surgery a week away.I ended up getting a Foster and Sterns Rockwell Elite pillow top!As any wise customer, I went to several competitors and spent numerous hours researching and testing which bed and brand would meet my needs and price point.At Mattress Depot the staff was very knowledgeable and helpful, but not pushy. After narrowing it down between two beds at a competitor and two beds at Mattress Depot, I went back to Mattress Depot to test the two beds again and to make my final decision.To my surprise I didn’t get a hard sell or negativity about the competitor or the other brands I was considering. The salesman was again very knowledgeable even of the competitors brand. He also put my needs before just trying to make a sale.In addition, the 90 day trial period was another one of the reasons I chose to purchase with Mattress Depot. The competitor only had a two week trial period and a 25% restocking fee if not fully satisfied. ?Lastly, delivery was also perfect. They too were professional, helpful, and did a great job. Five star rating for a great experience. Now I will have to wait and see how it sleeps.I am extremely happy that I have the ease, comfort and confidence knowing that if I’m not completely satisfied during the trial period, I can exchange for something else. This was very important to me because of the medical need.This is my second buy with Mattress Depot since 2022. I highly recommend them!the time to truly
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October 2023 by cindy Peterson
Josh was very kind and helped us with a speedy delivery to help get my mom settled into an assisted living apartment.
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September 2023 by Jenifer Horan
Vincent gave EXCELLENT customer service! Product knowledge was great too. Honestly we purchased from Mattress Depot because of him. We found a very similar mattress (same brand) at Macy’s for $100 less but wanted to give our business to him because how comfortable the whole process was! Highly recommend:)
