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November 2023 by BetterCallSaal
Tanner helped me replace my mattresses that were destroyed during a flood I had and was an absolute pleasure to work with. He was able to match like for like. Definitely appreciate the ease at which they made this super stressful time go by smooth.
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November 2023 by Alice Acosta
I had an excellent experience shopping on- line, choosing the right mattress for my needs & then speaking to a Rep to complete the process. Simple yet very effective.
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September 2023 by Chad P Hogan
Hunter, a salesman at the South Hill Mattress Firm store in Spokane made sure I had all the sale prices for the items that I was purchasing and even found a more affordable bed frame model. He got me the best possible price for which I am grateful!
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September 2023 by Ryan Carrell
I visited the store 2 days in a row. Hunter was the employee that I worked with. Didn't pressure me into anything, gave me unbiased opinions, (he even helped me find a sleep number bed location the day prior to check their beds out). He can't remember a phone number to save his life, but when it comes to mattress knowledge, he's definitely well versed. This guy respects your budget, as well as addresses all of your needs and will not try to upsell you.
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September 2023 by Mary Bird
We went to Mattress Firm to purchase two mattresses for our new home. Nicole was very knowledgeable and professional throughout the process. We are very pleased with our purchases.
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August 2023 by Debbie Martinez
Nick was extremely courteous on the phone during my initial inquiry regarding adjustable bed frames and mattresses giving me enough information to make the decision to purchase from mattress firm. Once in the store he was exceedingly knowledgeable and effectively let me test drive all of my choices so I felt very confident in my purchase decision.This is my second second purchase from mattress firm at this location and both times I had an excellent experience.I was extremely satisfied with both of my purchases.Mattress firm and this location are my go to source for the purchase of a mattress.
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August 2023 by Misty Bailey (Misadventure Misty)
Nick was wonderful.I typically dread mattress shopping. However, this time I actually felt listened to and not pressured into purchasing anything. He didn’t try to sell me on the most expensive mattress, instead, he listened to what my budget was and stayed within that while also meeting the needs I had.Highly recommend working with Nick and I will be requesting him next time I have any mattress needs.
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August 2023 by Robert Benner
It was a pleasure working withEric yesterday. Eric was so helpful in directing me to the warehouse and the times that the product could be picked up. Eric is a great asset to yourCompany and a pleasure to work with.
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August 2023 by Suzanne Rubens
The salesman was very thorough and the delivery people were good about updating me on eta's. They were careful and efficient in bringing in the mattress & setting it up
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August 2023 by Monique Segers
Hunter Mackintosh at the Spokane store was incredibly helpful, my husband was in an accident and when we explained the situation and what we needed he not only hooked us up but gave us a discount. Highly recommend!
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August 2023 by Sharlene Bozanich
The bunkie pad was Exactly what I needed for a base under my memory goam mattress. Went in on Friday and it was delivered on Monday. Great service and delivery men were very courteous and efficient.
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August 2023 by Rebecca Edwards
Eric was super friendly, helpful - no pressure - got me exactly what I needed for my guest room. So easy & a great deal!
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July 2023 by Carol Delehanty
I had a great experience today looking for a new bed. Michael was awesome! So helpful, friendly and knowledgeable, and he gave me a great deal on my purchase.
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June 2023 by B. Hollis
Micheal was very professional and helpful. He guided us to exactly the mattress that was perfect for my husband and me.
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April 2023 by Christy Beiber
I was the only customer in the store. I got great attention and Michael was very knowledgeable about his products. I bought a mattress I felt met my needs. Also appreciate the added bonus.