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July 2023 by Kaitlind “kc” Caldwell
Always find good treasures at Mel’s , wonderful customer service and beautiful atmosphere!!
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July 2023 by Kaitlind Caldwell
Always find good treasures at Mel’s , wonderful customer service and beautiful atmosphere!!
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November 2022 by Suzanne M.
FABULOUS home decor and clothing boutique‼The staff is so responsive and eager to help. I basically lose my mind as I enter their front doors, so much incredible merchandise to absorb. I make sure to carve out enough time to cruise through the boutique and take everything in. Lots and lots of design inspiration as well!!
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November 2022 by Erica H.
I was excited to check out the additional space recently added and it did not disappoint. The new room allowed Mel's to expand their Christmas decor offerings - which was always a highpoint. Had outstanding customer service and really appreciated how Claire helped me find just the right special gift for friends. I can always count on Mel's for that unique, special gift!
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June 2021 by Jana Beilstein
I went in to shop for Brighton charms. I caught the eye of a couple of helpers but they totally ignored me. This is not a first for this store. In reading reviews from others, I realized that I’m not alone in my feelings. I waited, and waited. No help… not even a welcome and can I help you. I will not go back to this store. It’s sad how people are treated.
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May 2021 by ed murdock
Fun to shop there. Loved their sassy card selections.
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March 2021 by Christina McConnell
I have never written a bad review for a business before but the people who manage or work here are appallingly rude. I just wanted to purchase some particular items for my daughter for her birthday and they were beyond rude! I’ve recommended people to go there and have made many purchases from them but never again. I will tell them all not to go and will be reporting this business and sharing to all I know and sharing on social media about how rude they were! I’ve never had this happen to me anywhere before EVER and I’ve given them plenty of good business but never again. Terrible and super messed up customer service. I recommend do NOT shop here! Plenty of other local businesses that are kind and appreciate good customers to spend lots of money at and support!
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February 2021 by Kevin Kuban
Great place to wonder about on a date.
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January 2021 by Susan Fotheringham Wold
A friend of mine loves this store. I enjoyed browsing through it in November 2019 when I was last in Spokane. Recently, I wanted to send my friend a gift from this store since I am not able to visit her from Seattle due to the pandemic. (She lives by herself.). I contacted the store through this page asking if they could deliver to her, just 1.6 miles away. I already had 2 things in mind from their Facebook posts. It was so disappointing to be told no, they couldn’t do that when there were two reviews on google showing that they did. I was really surprising especially during a time when small businesses are really struggling.
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November 2020 by Corrie S.
Absolutely love this store! They are always so nice and have a great selection of things ranging from home goods to clothing!
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November 2020 by Sarah L.
Appalling selection of TRUMP merchandise! My mom, sister and I used to love going to this store. I will no longer be giving ANY business to this store.
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September 2020 by Janie Mciver
I used to buy a few clothing items, boots, jewelry. But when I went in there yesterday I couldn’t afford a thing. Found a sweater I liked that was 60% off. Tried it on. Thought it was $81 but looked again & $181. I’m sorry but I can’t afford even 60% off that. ? I would have bought. I decided I can’t afford Mel’s. Been going there for years.
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January 2020 by Jodie Ethridge
If a loyal customer goes out of their way to speak with a manager about a faulty product purchased in your store and is told by a store clerk that the manager is in the back on the phone, come back on this day...at this time....to speak with the manager. The customer returns on the appointed date and time....the manager should not hide in back, instead the manager should go out of his/her way to speak to their customer. Very disappointed in your poor customer service.
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December 2019 by Misty Harper
Don’t shop here. The staff is incredibly rude. One woman said “hello?” to me, as if she was confused why I was in the store... I instantly got the feeling I wasn’t wanted there, as did my best friend when she spoke to one of the older ladies, on a separate occasion. I won’t be coming back because of the weird & off putting vibe.
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December 2019 by Cathy Brigante
Nice place, but customer service was lacking. We were not greeted when we entered the store. There were at least 4 employees including a manager and not one asked us if we needed any help the entire time we were there. Won't go back
