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November 2023 by molly jensen-roe
My husband and I had been researching portable keyboards and small digital pianos for me...since I play at home a portable was not necessary...we liked the reviews on several brands but were curious to try out a YAMAHA DIGITAL PIANO ...? my late father was a very accomplished as an organist and pianist and spoke very highly of " MUSIC CITY in SPOKANE " so we began our there...CARRIE ? greeted us and we discussed our interest in a purchase ...we were fairly open on our price window with a cap limit and of course needing the usual best bang for our buck and thats what we got in a package deal that " CARRIE " recommended for a little more money... thank you " CARRIE " I love my piano
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August 2023 by Tom Tucker
Price at Music City matched the major online retailers such as Sweetwater, Kraft,and Musicians Friend. The service has been fantastic. Darrin delivered the 250 pound piano and set it up in my living room. This would not happen if ordered from any online retailer.Music City is a 5 star music retailer located in the Pacific Northwest. Check them out.
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May 2023 by Lois Robertson
Very friendly staff. Great selection of piano music. I bought my first piano from Music City 39 years ago and just bought another one. They take great care of their new and used instruments and do all they can to be sure the customer has a positive experience.
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January 2023 by Troy Dawson
Large selection to choose from. We never felt pressured. Ron answered all of our many questions. We were allowed to play on the pianos, ask questions and talk among ourselves until we felt we'd found the right piano for us. Couldn't be happier with our purchase.
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December 2022 by Lisa Porria
We walked into Music City Spokane merely to hear what some of the electronic pianos sounded like that we had been researching. We had no intention to purchase a piano at that time and we informed Carrie Hoogstad of that. Carrie was so attentive to our inquiries, concerns and wants. She showed us exactly what we wanted to see, then made a couple of recommendations based on observations she made during our conversations. We left the store very pleased with our experience!! There were NO high pressure sales. However, we were so impressed with the information we received we were calling Carrie back within the hour to purchase our piano - a model we hadn't considered, but ended up being an even better option for us.Delivery was successful despite a crazy snowstorm.We highly recommend Music City Spokane!
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October 2022 by Katie Gillham
We recently bought a Yamaha electric baby grand piano from music city and we couldn’t be more happy with the purchase! Our experience at their business was wonderful and everything went very smoothly. We were helped by a very friendly and knowledgeable lady and never felt like we were being pushed into making a purchase. We had our two young children with us who are quite energetic as we were testing the pianos and we never felt like they were an annoyance to the employees. We would highly recommend buying A piano or keyboard from this company. We will be returning here for sure and are already recommending it to others.
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October 2022 by Kathy Lucht
So happy with my new piano!! The staff provided excellent service in helping me decide which piano would be best for me ! Very well stocked piano store!
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September 2022 by Tom Carroll
I purchased a relatively inexpensive instrument at Music City. Never-the-less, I was treated with a level of respect and unflagging patience one would expect if buying a Steinway Concert Grand. After many visits, and all questions answered,I handed them my credit card with confidence. Hats off and many thanks to Darrin and the staff at Music City Spokane!
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July 2022 by John Hensley
Purchasing something like a grand piano is a big investment. Thankfully, Music City is a company that employs people with tremendous integrity that we could trust to help us make this purchase. In the months since we got our piano, their service has been excellent. Ethan has come to our home twice to tune and install a humidifier. We’ve been so pleased with everything they have done.
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July 2022 by Bridget Bell
My recent experience of buying a Yamaha Clavinova from Music City Spokane was wonderful. Carrie Hoogstad, a piano specialist, was friendly and professional while sharing her expert knowledge with me. She oversaw every detail, included the delivery, and sent me a lovely letter in the mail when everything was completed!Music City provides amazing customer service along with top quality pianos, sheet music, lessons and more. It will make you want to search out more small, family owned businesses. Spokane is lucky to have this gem!
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April 2022 by K W Matley
I am in the market for a used piano, a grand, 5-6 foot, more or less. I went to Music City and asked to look at used pianos. The salesperson took me to a room with four pianos and started pushing a Baldwin spinet and kept pushing even after I told her I was not interested in a spinet. When I told her I was looking for a grand she took me to what seemed to be a loading dock, and showed me a cute 1942 baby grand, which obviously was in need of restoration. The price was quite low, and I remembered seeing the same piano in the showroom last year for considerably more.The piano had a nice touch so, despite its honkey-tonk tone, I played it for a few minutes and then told her that it was not what I was looking for. She told me that it was the only used grand that they had.On my way back I glanced at the pianos in the main showroom. The first three I looked at were marked pre-owned, and were brands I would be interested in and within my budget.So much for my final visit to Music City.
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February 2022 by Jeannette Dutton
We just purchased a beautiful used piano from Music City Pianos. This was our first time to visit this facility and we were impressed. This is a large beautiful building with many showrooms. They have every kind of piano needed for the beginner to professional. Though we are not experienced piano players, we were treated graciously with respect and caring.Their sales person was quite knowledgeable regarding older pianos on up to the modern pianos. We ended up purchasing an old piano that had pretty much never been played. It was like brand new. They delivered it quickly and scheduled their piano tuner to re-tune the piano after it had acclimatized to our house. I should mention their prices on pianos are very good.We also learned they give piano lessons for all ages in their beautiful facility. Thank you Music City for being so awesome! We now have the perfect place to go if we ever need another piano!
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February 2022 by Kathy Hensley
We recently purchased a “once-in-a-life-time” dream of a piano. It was a scary process for me. Carrie was so great. She walked a razor sharp edge, helping me see the pros/cons (were there cons?!) of the two beautiful pianos I was considering. No pressure whatsoever. The process from purchase to delivery could not have been better. It’s not often you find a business that operates with such integrity. I recommend them to anyone!
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November 2021 by Chad Moniz
Came in with the intention of buying a digital piano. I had the pleasure of speaking with Ron, who showed me various options and assisted with choosing the right piano for me. He let me play test several pianos so that I could see how they felt and sounded. He was very nice and helpful, answered any questions I had, and was understanding of my wants/needs. Overall it was a good experience and I’d recommend this place to anyone looking for a piano.
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August 2021 by Timothy Sjostrom
They were very helpful in showing me the features of the Roland FP-30X piano and helpful after delivery in getting setup at home.
