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October 2023 by Tammie Buck
UNSANITARY! Please don't go here!First and foremost my reason for this review is for the disgusting, unsanitary things I witnessed.My second reason is for the extremely rude staff and terrible service. Which honestly I wouldn't have even bothered writing a review if it weren't for what I witnessed.When I walked in, there were 4 staff members sitting in pedicure and nail station chairs, all on their phones. Only one looked up, rudely asked what I wanted, and then told me to 'sit there'!A gal came out from the back, sat down and began removing the polish from my nails. WITHOUT SPEAKING A WORD TO ME!A few minutes in she stands up, grabs a nail color board and tells me to pick a color, then goes back to grinding the polish off my nails.As I sat there in uncomfortable silence, except for them chattering to each other, I noticed the nail tools in her kit that she was using on my nails. It was filthy! The box was filthy, the tools looked dirty, the files looked like they had nail dust on them. Clearly had not been cleaned let alone sanitized. I was horrified, and honestly too chicken to say anything. As I looked around it became obvious that the entire place was filthy. The stations, the tools, the pedicure tubs. As I sit there in the most uncomfortable disgust just waiting to get the hell out of there, one of the male employees walks over to the sink next to the pedicure chairs and BLOWS HIS NOSE DIRECTLY INTO THE SINK!He walked away for a minute, came back and did it again. It was SO DISGUSTING!Then, a few minutes later another employee walks in with a stack of clean wash cloths. I say they're clean because they were all folded in a nice stack. Probably 20-30 of them. I'm assuming the ones they use for the hot leg wrap during pedicures. She then proceeds to fill the sink (that was just snotted in) with water, dumps some Downy Fabric Softener in it then soaks all of the wash cloths in it, wrings them out and takes them to a back room, where from the sounds of it were put in a dryer.Now I'm not sure what the purpose was of this except for maybe making them smell clean or soft for the pedicures. In any case I was horrified!This was my first and obviously my last time going there. And I'm just praying that I don't catch any fungus (or something worse) from the unsanitary tools, among other things.They should not be in business. Please don't risk your safety. Do NOT go there!
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September 2023 by Mystie McGowan
Extremely satisfied with how patient and understanding all of the nail techs are at this salon. I had to bring my baby with me for my set and when he got restless, all of the nail techs were more than helpful in making sure the baby was safely seated in his stroller and had his movie when he kept dropping the device. They certainly went above and beyond. And OMG am I in love with my nails. I'll definitely be coming back (when the baby isn't with me obviously lol)
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September 2023 by Melissa Guyott
I’m not sure why this salon doesn’t have a higher rating as every time I’ve had my nails done they’ve been perfect. I have acrylic nails and get a gel pedicure every appointment and get nothing but compliments.Great color selection, clean salon and fast service. AND they still take walk-in clients.Services: Acrylic nails
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August 2023 by Mazie Thompson
My nails are lumpy and they only do one solid color or French tips. I asked for coffin nails but instead I got long rectangles. I went in for a fill and my nails are still grown out and you can still see the old polish on my nails. Also the pictures they posted are glue on nails from Walmart. I had the same pink and black moon ones like in the picture. They also didn’t cut down my nails enough so they’re long under the acrylics.
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August 2023 by Mazie Cagle
My nails are lumpy and they only do one solid color or French tips. I asked for coffin nails but instead I got long rectangles. I went in for a fill and my nails are still grown out and you can still see the old polish on my nails. Also the pictures they posted are glue on nails from Walmart. I had the same pink and black moon ones like in the picture. They also didn’t cut down my nails enough so they’re long under the acrylics.
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July 2023 by Cee C.
Only came here because the other place was booked. My pedicure was SUPER rushed.. and for no reason. Chairs were dirty.. water was too cold, and then too hot. My feet didn't even have time to soak! Lady kept telling me to lift my foot higher and to hold it there and was super rude about it. Callus was not removed that I paid for, nails weren't even trimmed down. Definitely not coming back nor recommend!
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July 2023 by Jerri Creamer
Read the reviews after I had service and was quite surprised so I thought I would post about my experience. I thought my nail tech was quick and efficient. Was happy with the quality and price of the service as well. I had a basic pedicure.
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July 2023 by Kim Smith
More expensive than my usual place but my usual place was closed for vacation. My nails also didn't even last 2 weeks before they started breaking off. Not surprising though since the nail tech really rushed the whole appointment.
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July 2023 by Renee Engh
I took my daughter in for nails for her birthday it was so hot and muggy I decided to wait outside. My son came running out and said they stopped doing her nails until you come pay $90. I was mad no one pays that kind of money for nails to be done before there finished. Everyone was staring at me. What I going to do leave my kids there and not pay I was right outside there door. Crappie job too I could have done that kind of a job!!!!Service: Acrylic nails
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June 2023 by Holley Thomas
To be honest the person I had was rushing it. They looked good, but could have been more neat. My nails did not last a week before one popped off. Then throughout the second week they started to pop off. Not coming back. Sorry.Services: Acrylic nails
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June 2023 by Tanya
They did not soak my feet. They put my feet i. A water for a second and start working on my skin. Which is not had a time to soak. So they did not scrub rd my heal or foot, because it did not had enough time to become soft. Only 1 reasons I came to do my pedicure, to get my old skin scrubbed away. No it did not happened!!!!!!! They charged me $55 for pedicure , and all they did just soaked my feet for a minute and colored my nails. Will Not be back to their salon !!!!Service: Pedicure
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May 2023 by Rebecca Hegewald
I would get this less than one star but that isn’t an option. I went and had my nails done here a week ago today and my nails are already coming off. I got dip, and she applied them like regular acrylic. For $120 spent it is not worth it. My names should have lasted longer. I usually can go with dip for 3 weeks or more before I need a fill in or anything and I already have 2 nails that came right off. There is also a sign in the shop that says no refunds but I should be refunded for this. The first time I went it was so bad that I had to get a nail file and file them down myself because they were so bad and uneven. This is unacceptable. This place shouldn’t even be in business until they learn how to do it properly. And they need to adjust their prices. Also as you can see in the photos… I was supposed to have ombré nails and this isn’t ombré at all.To the owners response, it’s funny because you have no idea what you are talking about. I never got eyebrows done. Also, how am I supposed to come and get them fixed within a week when I am not from Spokane. I come there every other month to visit my husband. You are very unprofessional and your responses are super rude. As many that have complained you need to do something to fix it. I am going to report you to the BBB, and I’ll call the health department if I have to.Clearly that is not white and pink ombré, and yes I asked for dip, but it was applied incorrectly. I am a cosmetologist myself and I also have been getting my nails done for 20 years, there is nothing right about this at all.Services: Acrylic nails
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May 2023 by Roxana Houston
Terrible service, since the beginning sometime was off but I got yelled by 2 people at once I was for full pedicure and acrylic set as soon as the pedicure was finished I left was really upsetting, I feel like they didn’t want me in their business no idea why!!!!The problem wasn’t the money the problem was the way you were treating me I payed, the problem was the fact that the lady that was doing my pedicure said 5 and them you came with bad attitude and said 10$ make me feel really bad since the beginning, even now you’re tone writing the response is rude, but everything is good at the end I found a wonderful nail salon that did an incredible job and they were nice, compassionate and kindThank you and many blessings for your reply
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March 2023 by Yami O'Leary
Rudest Nail place EVER. From the moment we walked in they gave us pure attitude. When I asked her to fix the nails she acted like it was the worst inconvenience. She spent maybe ten minutes, all the nails were uneven, they were way too thick, the lengths were all different. Never going there again.
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March 2023 by Victoria
I walked in asking for a full set and pedicure. The women walks over and says let me see your nails. Then tells me they’re “too new” I can’t take them off it will hurt you. (My nails are almost 4 weeks old!) I asked could she soak them off she said we don’t do that. So I said I can’t get my nails done then? She said you want pedicure I do for you. Umm no ma’am, I will take my business elsewhere!
