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October 2023 by Bonnie Rae
This place has changed so dramatically that it is hard to recognize it as the same store. For years now it has been my favorite thrift store and five stars wouldn't have been enough. Now, with all these unfortunate changes, one star is way too many. Everything seems switched around with no regard for the customer's convenience and the shelves are essentially bare. What did they do with all their stock? Did it go to the dump? This was always a store packed with enticing goods.And the prices seem to have tripled. What a disappointment. When I shopped there today I heard many other complaints similar to mine.
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October 2023 by Charlie Mur
I got two different communications that they were going to accept a donation that I was going to bring loaded it up and I got there then they denied it. Completely wasted my time I've donated thousands of dollars worth of stuff to this place I'm never going to do that again their communication is poor.
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October 2023 by Melissa Wahl
I use to LOVE this thrift store. They were well priced, nicely stocked, but since new management the prices have gone up a lot. The items are sparse. You can’t try anything on, you can’t even return items for store credit. And you won’t even be able to use the restroom if you need to go.
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October 2023 by Therese O'Brien
I have been sick for a couple of months and finally got to visit what used to be my favorite thrift store…not any more!! There are no more 99 cent barbs items, no 10 cent Tuesdays, no bins to dig through, there are so few dishes that baskets are now located on the shelves where plates used to be.Sure they closed all the dressing rooms during Covid and never reopened them, and the bathrooms were also closed during Covid, so make sure you do your business b4 you go shopping; and if nature calls during your trip, you have to park your cart and drive to Rosauers and use their restroom as long as you buy something and drive back to the thrift to continue your shopping…I made it work because the store had wonders to behold and the digging for treasures made it all the more fun! I used to load up my cart to overflowing with stuff. Today, I was only in there long enough to know that this was no longer my favorite store! I purchased only 4 small items and voiced my opinion to the checkout gal. I was waiting for her to ask “would you like to round up for Christian schools?” But I think she knew I would never be doing that again…nor would I been visiting my beloved thrift store again! So whoever hired the person who did all that to my favorite store…you made a bad choice. It is no longer a happy place to be! And, you can be sure that none of my friends or family will be going there either!
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August 2023 by Kristin Bochy
I was completely appalled by what I saw today. The store was half empty. The prices are way over the top. This is not showing support for the Christian schools. It's a thrift store not Macy's and I'm guessing that your dumpster is a lot fuller than it should be. It hurts my heart to see the greed. And throwing away all those donations because "someone" thinks it's trash. That is throwing away money for the childrenwhom you say you are donating to. Pathetic.
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August 2023 by Patricia Biss
Cleanest and most organized thrift store. Good selection
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August 2023 by Laura Hill
Brought my teen here to try on some clothing. Apparently they don’t have dressing rooms anymore. When I asked what their return policy was the cashier said “we don’t accept returns”. She then told me that I could hold up a sheet in a corner to have my daughter try the clothing on. What?!!! Not sure how anyone is supposed to shop here when you can’t try things on OR return them. We won’t be back.
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August 2023 by Stevie Cupp
Sadly, after shopping here for 20 years, I have to give a one star.No air conditioning, made it near impossible to get through all of my favorite spots. I used to spend 2 hours in this store and load up my cart, especially on a ten cent Tuesday sale, or rummage through the clearance rack. Sadly, neither are available anymore, and due to heat was out of there in 20 mins. On top of which, they are becoming value village greedy on new and used items. This place has always been a staple for my back to school shopping as I have 5 children, but, I no longer feel the need to travel 30 mins to a place of misery. Not only do I have a child with a seizure condition and heat effects him, but also have a monetary issues when i can get the same price at other second hand stores. If they decided to take Thier employees and customers health into consideration, I may return, however. There is literally no need to support a person who does not value a person, only money, when it comes to protecting the safety and well being of his employees and customers. You obviously charge enough to make a profit, why not give it back to your workers and customers.Lastly, the clearance items and racks is where I found most my items to wear, which i as a mom of 5 didnt feel mom guilt, i could justify .10 to 49 cents, and would rave about northwest christian constantly. After today, I am no longer reccomending this place to anyone.
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August 2023 by M
They have so much stuff, it took us an hour to walk around and see everything. And very reasonably priced!
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August 2023 by Bobbie R.
First time here. My Sons shop here often and have bought everything from furniture to books to clothing. A large, well organized store with everything you could think of. Staff was friendly. Lots of parking. Happy Thriting!
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August 2023 by Angel Food
Gave 1 start cause I had to, new boss new attitude. Horrible to employees rude as heck, sells fake bags for real prices. And on top of it they throw away instead of recycling their stuff, I rather donate somewhere that will make better use of it. Tweakers putting clothes out then running around to high to function. Then a older lady who was cashier rude as heck to anyone who talked to her. Use to be amazing and friendly now just a empty store that's gonna be ran into the dirt sad cause really was an amazing place. Still has a couple great workers but I've notice their slowly leaving.
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June 2023 by Christine Brown
Great prices and well organized! Only gave 4 stars because they only took cash when I was there and because it was hot in the store.
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May 2023 by Jessi C
This second hand store has a huge selection of merchandise in great condition. There is always sales of 50, 60 and 75% off select items. Staff is friendly...I never leave without something. Best prices for a thrift store.
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May 2023 by Alex Ohannes
A rare five stars from me. Hands down my favorite thrift store in Spokane by far.
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April 2023 by Terry H.
There are no dressing rooms and no return or exchange options. This used to be my favorite thrift store, but no way am I buying clothing that I have no way of trying on or exchanging!
