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September 2023 by Jen H
I like this store for buying kids' clothes. Nothing fancy but everyday wear and school clothes. Usually, they have good sales. Remember you'll get Old Navy cash that you'll have to redeem within just over a week, so I try to get half of what I want, then go get the other half with the Old Navy cash coupon. Also, I give them to friends as they are transferable and not linked to your membership with them.
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September 2023 by Kellie Werner
Shopping at this location is always a disappointment. The store looks ransacked and despite being size inclusive, I typically walk away without a purchase.
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July 2023 by Ann W
Picked up a couple of fresh summer items. Really good prices.
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June 2023 by James Murray
When me and my girlfriend were shopping I needed to use the restroom and was told very rudely they are for customers only
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May 2023 by Samantha Landes
Disappointed. I wasn’t aware that the store had only two shopping carts that of course were occupied. (Yes I looked around, and waited but never found any besides the two that other customers had)I had a two year old with me, and wasn’t able to shop at all ?… there were also zero floor employees to help me.I remember old navy as being family friendly and accommodating… maybe just not the north side one.
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February 2023 by Lori Worden
I went to ON searching for new work pants,I tried different styles and sizes on and then wandered the store looking at other items just to see what else there was. I spent roughly a half hour and of all the staff working not one smiled, said hi, asked if I was finding everything okay. I felt invisible and it was surreal. While the store is clean and I found cute work pants I honestly don’t know if I can shop at a place where they don’t care about customer experience. I don’t particularly want someone following me around, but acknowledging my existence would’ve been nice.
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December 2022 by Jean Pease
We have been looking for a flannel for our granddaughter..and we found one. First time in this store, it appears to have a great selection. Definitely will return!!
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December 2022 by Liliauna Jackson
Working here was so mentally degrading it was ridiculous. If you’re not a manger you’re talked about amongst them!! They purposely try to embarrass you in-front of other team members and treat you as if you’re less then. Also they break laws by not letting people take days off for legit RELIGIOUS reasons. I will never shop here again I refuse to put money in any of the higher ups pockets. They do not train correctly so the rest of the team has to struggle. if I could give ZERO stars I would. Kaity is the ONLY kind manager there we love kaity<3 as for the one with black hair ??????????????????????????????
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November 2022 by Naomi Emrey
horrible experience, I went to return multiple items in store and one item didn’t have a tag on it so the manager very rudely told me they couldn’t return it. I was able to return it online no problem. I went to call back and ask why I was able to return it online and not in store, and the manager hung up on me. Horrible customer service, especially coming from a manager..I was shocked. Definitely won’t be returning and I’m hoping the company can train better people for handling these situations because I love shopping at old navy.
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November 2022 by Sissy G
Went in to buy a scarf which was 10.00 on line and in store- big sign right above them - went to check out and the cashier gal told me that the sign was wrong and the on line advertisement was wrong!!!! Not on sale for sale price!!! Watch them at the Spokane north side Old Navy- very dishonest!!! Reading the reviews sounds like dishonesty is the norm for this store!!!! Watch out- you have been warned- check your receipt!!!
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November 2022 by Paul S
Cashier was very friendly and professional. Clean and nice store.?
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November 2022 by D E
Manager, I believe her name was Marci, locked up 10 minutes early. When my husband and I were walking up, I noticed a mom with 2 very young children, and so upon finding the doors locked, I knocked. Manager just stared at us, then tried to act confused. I yelled "it's not 8:00 yet," and she acted like she didn't understand. I refused to leave, so she did walk over and open the door, but just said "we're closed." I asked "is it store policy to close 10 minutes early?" And she said "yes." Ok, sure. So, then very condescendingly, she says " you can come in, miss (I'm like 40), you can shop for 7 minutes (I had 8, and I would have had 10, if she hadn't played this game). Guess what? We only needed 5 minutes to decide we didn't want anything, and the lady with the littles looked beyond relieved to be able to pick up her package. How about a better manager, better customer service and a better attitude?
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October 2022 by RATHER HONEST THAN IMPRESSIVE
Great staff, clean store clothing that can't be beat. Classic classy and quality clothing!
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October 2022 by Natalie Olson
Old navy was my favorite store to shop at…. They don’t take any returns at all after 30 days!!!!!!!!! Clothes don’t fit and they won’t give any money back AT ALL!!!!!
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August 2022 by Justin Mcclure
My son loves the clothes and prices are ok.