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October 2023 by Mark Dubbeldam
What a fantastic shop. Two store employees that were present were so friendly and helpful. Plus the items in the shop are really great.
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May 2023 by Sean Lumpkin
1st time visit. I'll be back.
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December 2022 by Nichole Launder
First time in the Pendleton store in Spokane and what a great shopping experience! There was a wonderful variety of products which made holiday shopping so easy plus there was a crazy good sale so snagged a few extras because how can you not!! Amazing customer service, thanks Chad! Definitely will be back!
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December 2022 by Rick B.
I was in the store on December 3rd. and purchased several items and some were on sale. When I got home, I discovered that one of the items was a women's shirt and decided to take it back as it was a gift for a man. I went back on December 15th. I located a similarly priced man's shirt and was told by one sales clerk that an even exchange was fine. I went out to make a phone call and came back to finalize everything. A new sales clerk told me that she couldn't do an even exchange since the to be acquired shirt was no longer on sale and that I would have to pay full price. This made no sense as when I shopped at the store, both shirts were on sale. She called her manager and they would not do an even exchange as it was no longer on sale. I decided to just get my money back and never ever shop there again.
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September 2022 by Justin Choe
A HUGE thank you to Elizabeth, Leilani, and Natasha for providing me with excellent customer service. They made me feel so welcomed and helped me pick out the perfect yoga mat! I am one SATISFIED customer and will definitely be back again!
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September 2022 by Levi Bessette
Amazing customer service just the perfect amount of being checked on along with the appropriate space between encounters. Bravo!
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July 2022 by Robert Erwin
Amy was outstanding!!! Knowledgeable of each product and its history. She was a great conversationalist. Pendleton is the brand that is most valued by Native Americans for give away and she provided us with the military discount and a cool Pendleton poster of the blankets.
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May 2022 by D K.
Good store for wool clothing. Was surprised by the selection of mens clothes as well as bath towels and robes.
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December 2021 by Gordon Fitzwater
I love the products offered by Pendleton, comfortable and if taken care of will last a lifetime. Will definitely be back!!
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December 2021 by Wendy McLeod
They have the most beautiful gifts!
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November 2021 by Amanda A
Was never greeted or asked if we needed help. I had to ask for help. Very rude women in the store. We felt discriminated against. Unkind to First Nations. Will not return to this location.
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March 2021 by Annella Bauer
The employee was nice and very helpful.
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March 2021 by Native guy
Awesome blanket and clothes
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December 2020 by Margeaux Fox
Employee Amy was busy with a full store and still took the time to deal with a complicated return for me. Even though tech was being difficult, she was gracious and professional with me, and all the waiting customers. I know how stressful retail can be - especially that situation! Highly appreciated.
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June 2020 by Lorin C.
Great lil store in downtown Spokane. Ok a lil honesty here; I went to Spokane for a week long sales meetings. When I got to the hotel and unpacked my suitcase I discovered that I did not pack any pants! What an idiot. I had lots of shirts & underwear & gym clothes but no pants except for the sweat pant that I wore on the plane. So I of course Yelped to see where I could get some pants. The first place that came up was Nordstrom's so I went there and the cheapest pair they had was $89 bucks a pair. So I left there and just down the street I found this Pendleton store. Prices were great service was excellent!! Definitely going back here next year while in Spokane!!
