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November 2023 by carla nuxoll
Great help. Great followup.
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November 2023 by Laura Carty
We have used Perfection PC for years both for support of our small business and our personal computers. We have always received excellent guidance, prompt service and great results.
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October 2023 by David Silva
Russ was extremely helpful and I picked up my lap top the next day. Runs like new !!! Thank you
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September 2023 by Beth Camp
My desktop suffered from the dreaded blue death screen the same week my laptop frame broke. Brian and the crew at Perfection PC had my tower working in 24 hours! Parts ordered for the laptop promise a good repair as well. They provided outstanding service, were reassuring, and all at a reasonable cost. I will always go to Perfection PC with any computer problems! Thank you!!!
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September 2023 by Mike Fields Sculptures
I can't recommend this place enough. The guys (Rusty, Brian etc) are very kind and true. I've been in several times and they've helped me each time in a timely manner, with courtesy, honesty and old school like service. They're pricing is reasonable and there is no fear that they are trying to take advantage or you - on the contrary. I look forward to their help in the future. Thank you Perfection PC!
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September 2023 by THE SPACE
The service here is fantastic. Super nice guys, great service, got the job done!
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August 2023 by Daniel Mackie
Super nice guys. Took their time to address my issue….and REFUSED PAYMENT!! I even asked them to charge me, they refused. So anytime I have computer issues I will surely go there!
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July 2023 by Jon Biotti
Staff supper friendly and knowledgeable.
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April 2023 by peter dorigatti
rusty is a knowledgeable, great service tech. answered my questions and fixed my gear for and was reasonably priced
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March 2023 by Laura B.
Brian was able to diagnose our problems quickly and provides great service and a quick turnaround with our upgraded desk top computer. Great local business!!
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December 2022 by Advanced Radon Technologies
Beau and the team do a great job with all our computer needs. Thanks for the great work Perfection PC!
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September 2022 by for thebetter
I had to replace a key on my laptop. Upon calling them, I was told one key would approximately be $10, and they also commented it wasn’t too bad concerning the price. But they needed to see it first. So I spent time and money on Uber to go there. The person who was helping me tried to push the cap back, but it didn’t work. They thought pushed too hard, I assume, and it got cracked, which it definitely wasn’t before. I had pictures that I made several days prior to coming there and it was very well intact on them. I’m very careful with my laptop. I never tried to reinstall it after I took the pictures nor did I do anything with it that might have cracked it. Moreover, I would have noticed if it was cracked. So now I cannot even use it to block the backlight on that key. Then I was told that the key would cost $10 but to put it back in its place would be $90. Why wasn’t this communicated when they mentioned that $10 for a key wasn’t too bad? That comment doesn’t seem consistent with the fact they charge $90 fee for installing it. Thanks for cracking my key cap, wasting my money and time. They also gave me a referral where to order the key myself. I placed my order that had to be shipped the same day and it hasn’t shipped and the seller doesn’t respond. The reviews suggest they have a very low-standard customer service and don’t ship their orders on time, ship the wrong items, or don’t ship them at all without giving a refund. So Perfection PC representative didn’t know that before giving me their information?
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September 2022 by Dustin Shirley
Luckily, I don't have to get PC help often, but when I do, these guys have always been knowledgeable and helpful. Always coming back!
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June 2022 by E P
Quick and easy fix, quick and friendly service.
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June 2022 by David E.
I want to commend Perfection PC for some great work they recently did on my old HP Pavillion desktop. First I was having problems syncing my smartphone to transfer photos. On Dec 29, 2021 I talked to Doug who was given remote access to my PC and in about 20 minutes fixed my issue. He did this for no charge! On June 15th I was again having issues transferring photos and I called Doug and he attempted to help but this time the issue required me bringing my smartphone to him at Perfection. He worked on the issue and thought it was resolved. Before I could even check my home computer, Doug had looked into it and could see it was not working (he had remote access to my pc) . He contacted me and said he would drive out to my house the next day to examine my pc and resolve the issue at no charge. He did that and although I had some issues, his solution eventually worked for me. While I was at Perfection on the 15th , I brought up another issue I had been thinking about and asked Doug if my computer performance could be improved by getting a new solid state hard drive. Technician Julien Boker was there and both he and Doug agreed that would improve my computer's often sluggish performance. I was stunned by how affordable upgrading to a solid state hard drive would be. I was mistakenly thinking it would be over $1000 but Julien put it in the $250 to $350 range. On the morning of the 23rd I called Perfection and asked Julien if I could bring my pc by for the upgrade hoping it would be ready by late Friday. Long story short - Julien got the new hard drive installed by 5 pm Friday and I was allowed to test it at Perfection. It worked perfectly! in 2014 I had another computer shop in the Garland district transfer data from one hard drive to a new desktop I had purchased from Costco. Most of the transfer went well but one photo program (Picasa) was all messed up and months of meticulous organizing work was lost as thousands of images were scattered all over the app. When Julien did the data transfer, Picasa was in perfect shape - just the way it was on the old hard drive. I was ecstatic! Later when I got the pc home, I checked out another potential trouble spot - itunes. itunes (at least from previous experience) only allows you to have their app and your purchased music on up to 5 computers or devices. In the past, when a computer of mine failed and I bought a new one and transferred my itunes library, they would remind me of their limit or sometimes not allow the transfer thinking I exceeded the mumber of devices. This time, it was not even an issue! itunes opened up and worked perfectly. My computer now has great speed and efficency and is a pleasure to work with. I can't express how pleased I am with Perfection PC and the work of Julien Boker and Doug!
