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November 2023 by Sterling LaLoge
once again the worst loyalty program in the industry doesn't work. tried to reserve parking with 1 of my 3 ultracredits. would not let me on the faulty app or inside at fuel desk. the appreciation shown to platinum loyalty members certainly shows the level of disregard this company has for drivers.
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November 2023 by Danny Sanchez
I walked in wanting to eat in the restaurant. I saw they had a little kiosk called the kitchen I think nobody there at all.I walked into restaurant and the lady says I can order at the register. Unbelievable I work 14 hrs a day drive 11 hrs and I wanted to relax sit down and be served.I wanted to have a coffee look at the menu what I wanted.But she told me to order at the register 830 am Nov 28. I said I don't want to do that and walked out.Poor customer service and even u short people I mean the point is to be served when in a restaurant.I'm very disappointed and upset with this placeHopefully I never need to come here again
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November 2023 by Victor Elder
Restaurant needs remanagement.As stated earlier, you have to order up front and pay and tip accordingly. I didn't tip well because of the service structure. In return the waitress disappeared and Left my food at the window a while. I get it. No tip for tat. Watched elderly couples complain too. But let's dig deeper.Service and cooks were intermittently disappearing and I heard both complain about each other while they thought no one was listening. It's bad enough us trucker peasants have to pay 31 dollars ( before tip) for a plate of cold fish ,broccoli and a cup of coffee ( a side of sausage) but then there is the kitchen.Kitchen stove pictured is clearly gross. I worked in the business for a while in NYC. If the kitchen looks like that to the public Lord knows what's going on in the back. I emailed the Spokane regional health district advising them of the status of the kitchen. Last time I personally stop here.
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November 2023 by Shelia Rose
Nice truck stop except for food options. We stopped here because they advertised restaurants! You have to order at the counter off taped down menu at Iron Skillet. The food at "the Kitchen" has been sitting awhile, you pick, pay, and leave!
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November 2023 by YaTuShaveTv
Love this Truckstop, parking lot is big and always find a spot to park. If you need to do an errand, they let you drop your trailer if you ask for permission at fuel Desk. Great place to do a 10 or 34 and walk your pup.
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October 2023 by Ella R.J.
Only 4 of 9 pumps working. I don’t know how busy it gets at 5-6pm so make sure you have plenty time if you plan to stop here for the night.Other than that, the store seem clean and organized.
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October 2023 by Dawn Needham
Great stop for the night! Clean showers. It's easy to get in and out. Lawn looked nice even. The restaurant was open. I would stop again. Friendly people, minus a few grumpy truck drivers that will complain about anything! You know those ones that probably complained here in the reviews as well!!
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September 2023 by Hector Torres
Cashier lacks manners and is rude. Save yourself some trouble and go somewhere where they might appreciate your business.
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September 2023 by Michelle Chill
Very clean. Nice food choices. But only 3 washing machines and it seems the employees bring their laundry to work. All washers were taken was watching someone fold laundry. I went up front to get coffee and he was the cashier. So good luck getting your laundry done here. They had bags and bags to do.
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August 2023 by brian paulson
I'm very disappointed.All these bobtail truckers need to have a little more respect and think of the other trucker with trailers. We also have been driving for 11 hours and need to stop and sleep for the night.And TA, you should be doing something about the bobtail trucks taking up a full spot.
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August 2023 by sahroo saru
Apparently not a 24/7 truck stop. Here at 3am, the doors are locked with chains.
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August 2023 by Lily Harp
The first time I came in to get gas before work maybe it was two or three weeks ago was 100% fine and I had no complaints whatsoever, I came in to get gas a second time and this one lady who was working at the register, she gave me the nastiest look and was so nice to my boyfriend.i saw her 3 or 4 more times when I went to get snacks or gas or to the atm and again nasty looks. Like she was giving me the same looks mean girls would give in high school. Anyway my friend said it’s because I’m thin and attractive but I’m sorry that’s not an excuse just because you’re miserable with yourself doesn’t mean you have to make your customers feel insecure and like they did something wrong for getting gas or snacks. I feel so unwelcomed when she is my cashier. Anyway my last experience ever going there was earlier today at about 11 maybe 11:15? I came by myself this time to get gas on my lunch break and again she gave me the nastiest look ever and just looked at her coworker like I was a idiot or something? I don’t know what I did I always smiled at her and treated her with respect.
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August 2023 by Daniel Hoffman
I'd leave zero stars if I could, parking lot half full at least of trucks and you can't have the truck stop open for them, very poor decision I will no longer use a T/A or Petro ever again, if I was able to drive here to make a delivery across the street so should your employees!
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July 2023 by Marlene Blah
Tracy at this location is amazing!! She has this place the cleanest truck stop I've been in. Thank you, thank you, thank you! for all your hard work! We don't say it enough, but we really appreciate all that you do and I hope this company does too!
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July 2023 by Damon Mccart
The staff( with a few exceptions) are careless. Not rude but close to it. The prices are outrageous. Over double most other store prices. It’s one of the only stores that truckers can park at. They gouge them and in the process the general public as well.Do not, repeat DO NOT eat the food cooked there. Food is dated because it spoils. Legally you can’t serve it past it s expiration date. Petro employees will rewrite dates and switch wrappers so that the food is sold rather than tossed. All on management’s orders. That store is bad enough that I wish there wasA negitive star designation I could grant it. Don’t go to petro.