October 2022 by Nizo Sutton
Update after being with the company for 5 years:There's absolutely no good reason to work for this company. Pay is garbage, training is a joke, management is a joke, they're about as unethical in their business practices as you'll find anywhere and they most certainly don't care about their customers, let alone their employees.For perspective new customers - READ THE FINE PRINT - NEVER SIGN A LEASE - realize that 90% of the sales reps couldn't care less about you, or your business and they will say/do whatever they need to in order to make a sale. This includes, but is not limited to; outright lying, ghosting customers after the sale is completed, misrepresenting products to sell you additional pieces of equipment/add-ons that you simply won't need, refusing to provide any support (that they promised during the pitch portion of the interactions) and the list goes on. If you find you need support, you'll enjoy the worst off-shore support for every aspect of your account - from billing, to postage useage/refills, technical support, account management, disputes, general inquiries, etc. Turnover is so high, there is literally no chance of getting a rep who even truly understands the products and services they are pushing - this is across the board, company wide. They promote the laziest/least qualified candidates for every internal opening - it's who you know and how many people like you (and if you're female or fit the woke narrative - even better).Management spends most of their days in pointless meetings. They will have 5 meetings to discuss something that could have easily been done via email - this helps ensure they don't have to do much actual work (they will delegate all that to the underpaid/overworked baseline employees that report to them and if they are at max capacity, they'll delegate it employees who don't even report to them via other management).Bottom line? Steer Clear - this company cares about one thing and one thing ONLY - increased profits, yearly, at any cost to the customers and employees. Their tagline of "Do the right thing the right way" is utterly laughable.
