-
November 2023 by Darleen Mathews
I used Groupon for an oil change, they got me in the next day! This is my first time using them but I'll be back. They were professional and didn't try to upsell or pressure you for additional things. I did get a new filter as he showed me how bad mine was but he didn't pressure me.
-
November 2023 by Shaphan Windle
These guys have proven themselves to be trustworthy through the experiences I’ve had. Albeit, primarily oil changes but they haven’t blown any smoke about repairs that need or don’t need done.
-
November 2023 by Bryant Zollinger
Best place in Spokane to get your car work done that I know of. Honest and fast and very easy to work with. I trust them
-
November 2023 by Rose Reddy
They were quick and efficient, I didn’t have an appointment but they had a cancellation and got me right in. The customer service at the counter could have been better. But overall they did a great job. I did ask to look at my tire because a sensor light was in and they said they don’t have a sensor machine. I’m not sure that was true. I will go back and give them another shot, it could have been just an off day. Or maybe it was bc I had a Groupon. I feel like companies don’t like that. I also asked them to put my new wipers on, and they didn’t. I did ask for my air filter to be changed and they said it was clean and didn’t need it. I really appreciate the honesty. It makes me trust them for future services.Service: Oil change
-
October 2023 by Krista Parks
I ended up here after getting a good deal on a Groupon, and it is now the only automotive repair shop I have or will go to since. After the oil change and brake inspection, they told me what I already knew: my brakes needed serviced. Their quote however, was over $900 less than the ones I been given previously (by another repair shop). I asked them why, and they told me the other had included replacing the calipers, which were completely fine. I never would have known or questioned if they'd added those in there too, but they didn't, they were just honest. When my wheel bearing needed replaced, I got a couple of quotes and again theirs came in hundreds lower. During that service, they accidentally made a small mistake that ended up costing me quite a bit of time. They owned it, fixed it, and then did another service for free as a thank you for my understanding. Who does that? Companies with integrity and excellent customer service. They are always friendly, accurate when estimating how long services will take, and most importantly, I actually trust them. In an idustry I have no experience in and must rely fully upon the expert, I won't go anywhere else, and neither should you.
-
October 2023 by Heather DeBates
I have been taking my vehicles to priors. Auto for or about 15 years now. It is the best AutoShop I've ever been to. They are honest, they have fair pricing, And great customer service. This is the only place I will take my vehicles.Service: Oil change
-
October 2023 by Eloisa Williams
I have been going to Prior's for years for oil changes. When my new car required its first major service for fluid changes and flush, I found the price to be very reasonable and the customer service top-notch as always.Services: Air & cabin filter replacement
-
September 2023 by Joel Justus
Prior’s has always taken good care of my vehicles and me as as customer. They have been open and honest about they work that needs to be done. My family has trusted Prior’s since the early 90’s, will always trust them, and recommend the shop to others.Service: General repairs & maintenance
-
September 2023 by Mel Poe
Super helpful. My car was making weird noises and would not start. I was able to text them a picture of what it was doing and they were able to basically diagnose what it was. They were able to get my car in and fixed in the same day. Very appreciative!Service: Battery
-
September 2023 by L Tucker
Friendly, quick service. Thorough examination of vehicle during an oil change to bring your attention to needed repairs such as brakes without pressure to make the repair with them or that day. Very nice to work with.
-
September 2023 by Jamell Lavinia
I thought they were fair for what they did. They did an inspection, I was watching as they were doing. Showed me the old power steering belt that I told them to replace and gave me free windshield wipers because it is about to rain and they knew I needed them. I will be coming back.
-
September 2023 by Traci Crawford
I became a Prior's customer about 3yrs ago & have yet to have a bad experience. The entire staff is friendly, knowledgeable & accommodating, so much so that I've gotten a couple friends going to Prior's now & they are also happy!
-
August 2023 by Stephanie Thoet
We've been taking our vehicles to Wayne and Corey at Priors for years. They do great work to keep us running but even more important to me is that I know I can trust if they say we need something done we need it done. Especially as a female, I often feel like I have to really be careful with certain businesses and if people are trying to take advantage of something where I may not know better. I have zero worry of this with Wayne and Corey. If they recommend it I know I need it. Sometimes I've even said maybe it's time for this or that and they will check out the car and tell me we don't need that done. It's like having a trusted family member that knows their automotives. You're in good hands with these guys!
-
August 2023 by Kami Holstrom
This is the only place we will take our cars to. Prior's provides excellent customer service, high quality service, they take pride in their work and are extremely fair in their pricing. We recommend Prior's to our friends and family and are very happy with their services!
-
August 2023 by Lanita Delarosa
I’ve used my Groupons there for the past couple years for my oil changes. Very friendly and very fast and thorough job every time. I will definitely keep coming back !
