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December 2023 by mack crane
Fantastic place. Localy owned neighborhood hardware store.
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November 2023 by Aaron Kaylor
Some items seem pricier than competitors but the customer service here is fantastic and that’s important to me.
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August 2023 by Sarah Skinner
This place is fantastic! We were greeted at the door, Emmett was incredibly helpful and had a lot of information when we were looking for plumbing supplies. He invited us back in and had another idea in mind if the parts we purchased didn't work out. Almost every aisle we went down we were asked if we needed assistance. You won't find service like this at box stores and the prices are pretty comparable. I'll definitely be visiting again in the future!
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July 2023 by David “Dirty Red” Best
Everything you can need and if you're new to the area and need plumbing supplies or home improvement supplies and tools. I recommend stopping by and at least having a look.
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June 2023 by Robert Riggs
Very friendly & help staff. Emmit has been especially helpful to me. He like the rest of the staff is very friendly.
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May 2023 by Lauren Sherwin
Did not feel welcome at this store. The younger employees who work here always treat me kindly and with respect, can't say the same for the older men who work here. I've had too many bad interactions at this point. That being said if you're looking to rent equipment, this place is reasonably priced.
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May 2023 by Conner
This hardware store has a surprisingly wide selection of things for its size, but the super knowledgable and friendly staff are what really sets them apart. They walked me through the steps and advised me on the tools and supplies I'd need for some drywall repair that I had no idea how to approach. A+++
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April 2023 by hc d.
These people are AMAZING! They are quick to help and ever so knowledgeable. So grateful to have them in our neighborhood. Shout out to Mike and Emmett for all their plumbing advice!
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April 2023 by Joshua Linscott
This place is AWESOME! They went out of their way to help me with an emergency project that required tools that I didn't have on hand. Thanks for saving the day!
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February 2023 by Kaylor
First time in - Absolutely amazing store. Very VERY helpful staff, great people, tons of products, found exactly what I needed. Thank you River Ridge Hardware!
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December 2022 by Paul Gregg
I've never been disappointed with the friendly, helpful and knowledgeable service of this neighborhood store. They have an impressive inventory as well. I feel fortunate to live near to them when I have a project around my house that requires specific tools, hardware or materials.
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December 2022 by Justin Clawson
This hardware store really has a great selection for not being a big box store. But what really separates them from other stores is their customer service. Whenever I have an issue on a project somebody there can help walk you through it and point you in the right direction. I always look for Mike that guy seems to have an answer for everything.
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December 2022 by Frank Schoonover
Love your store, totally dislike your merchant processing policy of having to use cash for purchases less than $5. For all my small items I'll hit Ace, they'll take my debit. You may ask me how to get a 5 star from me, so I'll tell you up front; don't nickel & dime your customers. We've got budgets too!! Do the math. Take your total merchant fees and divide by your net sales, maybe something like 2-3%. Calculate every month. Pull the $5 policy and I bet you'll see a negligible change, if any. If it's a merchant processor policy call Heartland. They give great customer service. If it's the co-op, fight them. You'll lose an incalculable amount of transactions if you continue. All it takes is one visit to your competitors, giving them a chance to do it better than you, and you loose a customer for good. If you think you're the best neighborhood hardware store, then you better look ahead instead of smiling at those behind you. I've spent over $1,000 at your store, and yesterday you made me dig into my budget, because you can't measure yours.
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October 2022 by Thurman Johnson
Rented a chainsaw here and found the experience to be pleasantly convenient. The staff are cordial and informative and the pricing was fair. I would definitely rent from here again.
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October 2022 by Justin Skay
I admit it. Sometimes I go to this store not knowing exactly what I am going to do or how to do it. Sometimes, because the employees of River Ridge are so consistently available and helpful, I enter this store with little more than a vague idea or problem. Invariably, one or more of the highly dedicated employees will help me decide what might be possible, practical, or a more cost effective approach than I could've imagined in a month of Sundays. Thanks for the endless sage advice River Ridge Rockstars!
