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November 2025 by Heidi B
Staff are always nice and helpful but they never have enough help. There is usually a long wait.
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November 2025 by Ryan Yeagle
Fast and Easy!!
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October 2025 by Brandon K
Carol is amazing! Despite being the only employee working at the Francis location, she had an incredibly positive attitude and a smile on her face. I really hope that she gets the help she deserves and desperately needs. Keep up the great work and know that you are appreciated!!
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October 2025 by Kelsey Wilder
I've never had so many issues with a pharmacy in my life. They never refill recurring monthly scripts, so have to call in every time, but they do not answer their phone. Every month this year there's been an issue. Not filled, delayed, not updated when available...if I don't pester them every moment I'm not working, they just don't follow through. Finally switching pharmacies after 10 months straight of issues. Would recommend anywhere else.
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August 2025 by VIOLETTA M
Have been standing on line forever to get served.
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September 2024 by Day Hovan
They don’t answer their phone, not the most friendliest in person.
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July 2024 by Brandi
Pharmacist is incompetent and disrespectful
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May 2024 by Nicky McMillen
Only pharmacy I have been to where they actively try to help. The lady is nice and the pharmacist with the beard and glasses goes out of his way to do awesome work. Thanks
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December 2023 by Mackenzie M
You guys actually suck. Your customer service is horrendous. Won’t ever be going to this Safeway again. Changing where I get my prescriptions.
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November 2023 by Christopher Boyce
Pharmacist is very rude! He needs to find a job where he doesn't interact with the public.
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October 2023 by Heather McCallum
Good shopping
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August 2023 by Mike Doak
Always very polite and always trying to help me as much as possible
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August 2023 by Jessie slobodow
I went to this pharmacy to pick up a prescription for my husband and the pharmacist filling the prescription asked inappropriate questions in earshot of the multiple customers in line behind me- a clear HIPPA violation. It was bizarre and unprofessional. We will not go back to this pharmacy again.
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December 2022 by Mapel Howell
I was in Spokane as my daughter was having Emergency surgery and I had forgotten my prescriptionI called one of Safeways' pharmacy to ask if I could get one 20 MG pill as I had forgotten my meds as i was in a hurry. I went and picked it up, went to the Hospital and on my way in I was going to take it. I opened the bottle and found that it was only a 10 MG of my med. I have been off 10 MG for quite sometime. Luckily I did have one 10 MG in my purse.I called the store as I was rather upset. I was told that they would take that old prescription off. I hope they did.
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November 2022 by Darryl J.
WOW!!! First, Please let me tell you about Brittany, who works in Customer Service, Brittany shows an Extraordinary amount of intuition, customer care and professionalism. Brittiany, once when headed for her break, saw me out of the corner of her eye and stopped, seeing my look of lost bewilderment. When I was trying to find Sesame Seeds. Brittany not only showed me sesame seed in the spice isle, but also in ethnic foods. This is not All, I have had serious issues with Safeways Just4u, spending a few minutes a day trying to keep up with the ads. Often finding the items not registering at the checkout. Brittany, said if you have a problem come find me at Customer Service. Her going the Extra Mile makes shopping at Safeway a DELIGHT!!! Beyond that when Brittany, fills in as checker, other store employees look to her for help, And The Lines Move FASTER : ) Brittany Gets Things DONE! I can barely say enough positive things about Brianny, But note, this stores entire Butcher Departments aim is to help customers in any way they can. Travis is a Star, I look forward to seeing him, due to Travis's on the spot helpfulness and knowledge. These attributes make my shopping an Easy Pleasure. WHAT A STORE... As I finish this review. I have to thank the INVISIBLE Management team, none have I seen or met. They lead WELL from behind the scenes. Hooray, HOORAY, HOORAY!!! THANK YOU ALL..........................
