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December 2023 by Ali Duhrkoop
The employee, Bae, was not only extremely knowledgeable, she was so incredibly friendly and made me feel so comfortable to approach her with questions. Also an incredible sales rep, I planned on purchasing $20 worth of product and spent a little more than $40, but the best part is I didn’t feel pressured to buy more, I WANTED to because of her excitement about the products she had to offer. I’m so excited to try all my new stuff and wanted to tell this location that you’re so lucky to have an employee like Bae!
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March 2023 by kittenlove1987
I don't go to Sally's as often as I used to especially at this location, and sooo far the customer service here is pretty good. I've met two employees during evening hours "Bae"(pink hair) & "selena"(black hair). Bae was really friendly and helpful and has great customer service. I really come to sally beauty "mainly for the earrings" that they sell and sometimes hair styling products.
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August 2022 by J D
I apologize for not knowing what her name is, but the tall woman with red curly hair helped me yesterday. I needed to get some blue shampoo to tone out my blonde hair and she recommended this Eva-NYC conditioner. It is so awesome! I love how the color changed after just one wash and it is very moisturized. 2 more washes and it will be the perfect tone. Us blonde women need it!
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August 2022 by JenX Dreizehn
I apologize for not knowing what her name is, but the tall woman with red curly hair helped me yesterday. I needed to get some blue shampoo to tone out my blonde hair and she recommended this Eva-NYC conditioner. It is so awesome! I love how the color changed after just one wash and it is very moisturized. 2 more washes and it will be the perfect tone. Us blonde women need it!
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May 2022 by Dakota E
Hit or miss with the knowledge and kindness of the employees. The person working today was super curt, rude, and dismissive. She did not greet me, did not offer to help me, and acted like I was inconveniencing her when I didn’t realize my rewards expired. I’ll just do delivery from now on.
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November 2021 by Donilee Wood
Great knowledge base of the products. Riley Thank you for your help. I'll send you photos
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November 2021 by Brandi Inglehart
Really the best Sally Beauty in Spokane. The staff is wonderful, extremely knowledgeable and always wonderful to talk to.
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October 2021 by Joan Griffith
Helpful dtaff
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June 2021 by Jorge Solis
Excellent customer service.
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April 2021 by Maranda Martin
Daneka is quite possibly the sweetest person. She’s so attentive and helped me color my black hair to hot pink. Her knowledge of the products in the store is amazing. I don’t know how my hair would have turned out without her help.
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April 2021 by Tiffany Jones
Great customer service
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March 2021 by Sierra
I received used (possibly returned) developer from a mobile order and I didn’t notice until I got home. There was no seal and it had dried crusted product around the cap and down the side of bottle. The staff was friendly and the store was clean but it was disappointing to find that when I went to use it.
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October 2020 by Courtney L
Went here to find hair color, Jennifer was amazing and very helpful. I then began to talk to her about my mother who is currently going through chemo and losing hair. Jennifer was very sweet and helped me find products for her hair and skin and even gave me tips on things to avoid such as baby oil baths which kept making my mother's skin worse and we never knew why.A suggestion to the owner to have the employees wear name tags, that way we can praise them more in reviews!Jennifer thank you so much!
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October 2020 by Geri Warner
The gal that helped me was awesome! Very knowledgeable and offered good options. Friendly, helpful, and happy!!! I will go back for sure!!! Thank you for a wonderful experience.
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October 2020 by Ryan Clark
Love sally beauty supply.. they have everything I need
