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October 2025 by Joshua England
Great service.
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September 2025 by KRIS Wilcox
You do not want to store your belongings here. This company raises rent fees at will and simply states you have no recourse. They raised rates on me 4 times in just over a year. DO NOT utilize this place, dishonest as hell.
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June 2025 by Alison Sheffer
Amazing storage facility, very helpful staff, clean grounds, easy access and clean units! Highly recommend them
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January 2025 by Sean Mcghee
Never keep your things here! My friend was helping a family member throug their last days in hospice care. When she got a notice that she was 32 DAYS past due. I called to explain the circumstances and asked if they could please wait 5 days so we could take care of the bill. They said NO and said they would be cutting the lock and taking inventory to auction off her things. Did I mention 32DAYS LATE! I asked for manager contact info repeatedly and was denied. Now I will tell everybody I know what type of business they run. I'm sure they don't give a darn but people should be aware of this. I offered to come and remove her lock so they didn't have to cut it but it's another charge they could assess so again I was told NO.
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August 2024 by Surf Punk
Management is very helpful, clean facility, make sure you read your contract. They do have some rules that are not normal, such as, you must give a 10 day notice before moving out or you will be charged for the next month.
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March 2024 by wally weed
Professional and courteous. Safe and secure storage at an affordable price
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August 2023 by Amanda Norris
I have never been so happy with the quality of service and friendliness of the employees not only at a storage facility but at any business as I am when dealing with these guys. I recommend them to everyone who has a storage need now or in the future.
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March 2023 by Cassie
Nice, helpful staff, easy to sign up for storage unit
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August 2022 by Cheese N'Crackers
Its storage. Not much exciting about storage. Kevin is always professional and quite nice.
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June 2022 by Randy G.
Just received a letter from Secure-it saying that 'Due to the rising cost of our expanding economy, starting 07-20-2022 any payment taken via credit card will be subject to a 3.5% processing fee per transaction.". They state that all other payments, including checks, will not have a price increase. The text regarding the rising cost of our expanding economy sounds like a bogus reason to increase the cost for anyone using a credit card, including those on auto-pay. I'm calling BS and that this is just an excuse to increase the fees. It's not going to break me and we will keep our locker, but come on. I feel like I'm being lied to. There is no mention to increase on credit card fees. I would like to think that someone watching over my locker is someone who doesn't make up stories.
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April 2022 by John VanBuskirk
Clean, well maintained & Kevin is AWSOME
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March 2022 by Jon Bowne
Easy to work with. Changing unit was simple.
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January 2022 by Camryn Rae
Use caution when renting from this company. Even after someone passes away, and the unit is cleared of all this persons belongings before the start of the new month, they still make the deceased person's family pay for one more month of the unit with nothing in it. The managers/staff members are disrespectful in their tone of voice and demeanor toward customers. They avoid replying via email and will not pass emails to corporate for a reply. So many other options for storage in Spokane. I would go with a different company.
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December 2021 by Karen Rose
Very clean and easy to work with.
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December 2021 by Chris H.
We checked around and they were competitively priced. Though not the lowest, it was a convenient location for us. Nice office staff, never had a problem. The contract states they charge one month if vacating one day late, so we vacated in time. I would definitely recommend them to my friends.
