-
March 2024 by Jasmine F
Great gym, very clean! Been going here three years now. Helpful staff who go above and beyond, and open 24 hours.
-
February 2024 by Kim Renette
Minus - five stars. The owners are rude and don't appreciate their clientèle. I went to a different location to change my insurance info after the owner wasted my time trying to get this info to them. This other location told me the location on Grand get a lot of complaints from other customers but since they are independently owned their is nothing they can do to help frustrated members. Go to a gym that actually has customer service and appreciates you.Save yourself the frustration. Hotworx is a 10 out of 5 stars! Infrared is the upcoming healthier way to work out anyway. Happy gym surfing!!AND equipment is mediocre.I just got this email from the owner:Snap Fitness12:34 PM (6 hours ago)to me, cheneyPlease consider this your official written notice that you are no longer allowed to visit the South Hill location. Any further visits will be considered trespassing. Your home club was notified of this before you signed up the last time, and they are cc'd on this email.Thank you,South Hill Snap FitnessI am 65 yrs old, non confrontational, but I was upfront with them because they don't staff their gym and were difficult to get in touch with. I told her so...
-
January 2024 by D O
I have been to Snap Fitness all over the US and this particular location is the best I have seen. It is EXTREMELY clean and the staff is very friendly. When I walk in, I feel like Norm from Cheer's. They recently remodeled the place and it looks amazing!
-
December 2023 by Tamara Marie
I’m so excited to be starting 2024 off right. Great facility and equipment.
-
December 2023 by Ray McPherson
Very nice gym. It's always clean and secure. Great equipment and plenty of choices of treadmills and various machines. 24/7 access is nice. I would encourage everyone to check out Snap Fitness.
-
December 2023 by Bob Francis
Excellent gym with loads of equipment. Very clean and well maintained. I like the fact that I can go anytime of the day or night!
-
November 2023 by Tyler Lankford
This gym has a good selection of free weights and machines, accessible 24/7 without expensive nonsense. If you don't need crazy machines and a fancy locker room, and you just want to lift weights and do cardio any time, this is the place.
-
October 2023 by Rick Weigand
This is a great little gym. It has everything you need (except crowds!). The 24/7 access is critical to my schedule. The owner keeps it clean, updated and the people I’ve met are into exercise like I am!
-
October 2023 by Federica Brandi
Good spot for easy access on the south hill with nice equipment. There are some issues with space as it gets crowded easily and parking gets to be difficult because of the Starbucks next door.
-
September 2023 by Makra Leskovia
I hate the way the business is run. Staffed hours for my location are not listed on the website so I could never get to talk to someone in person. I went many times during the week and no staff was ever present. Doors are locked so if you lose your card you can’t get in to talk to the staff to get a new one. When I call no one answers and there was never an option to leave a voicemail even though they told me by email that I could’ve left a voicemail. I’ve called many times; I really tried and never did it go to voicemail. My first time lifting weights two other members stood behind me and laughed and conversed about my lack of skill. The atmosphere feels very negative and not beginner friendly. Overall just a really bad experience. The equipment is nice and the gym is clean, but that’s it. I expressed my issues through email but I was dismissed so I canceled my membership.
-
August 2023 by G.H. Johnson
So far I am enjoying Snap Fitness on Grand. It’s close to me, so that’s a huge bonus.I am using the “Active and Fit” program so the monthly payments are more than manageable (around $30 a month).The gym is clean and I haven’t run into any members that are jerks or dimwitted egotistical TicTok “influencers” - another huge plus for me!The gym has everything I need in terms of equipment as well. Plus, so far, it has never been packed in there or busy to the point where I can’t use a workout machine/station or cardio equipment.Thanks.
-
June 2023 by John C
I called to get some information on becoming a member, but was frustrated that nobody answers the phone; you just get a voicemail informing you the $5 charge on your bill is because you left equipment out. So, I learned there will be annoying hidden fees. I also determined the staff are just too busy to answer the phones, or to maintain the equipment. Not really a good start to a business relationship, and certainly not the image you want to project to potential customers.I learned all I needed to from that brief interaction.
-
June 2023 by James Norman
Gym refuses to tell you there memberships prices without getting all your personal information first.
-
March 2023 by Anthony Lopez
Clean gym with lots of parking. seem to be on top of things, and was super helpful getting us set up. Open 24/7 and an overall great choice for around here
-
February 2023 by H R
I enjoy this gym. I’ve been going since April of 2021 and it’s convenient, comfortable and has a great atmosphere. I’ve never really been a “gym type” I can be pretty self conscious to be honest, but this place doesn’t feel like your standard intimating gym. Management/owner and staff are responsive and helpful. Most members are courteous and polite, and although some leave out weights or other things, most are pretty good about equipment usage and keeping it clean. It’s never really crowded, and even during the “busy” times there’s never an issue getting a good workout in. I’m grateful to have this gym to go to and plan to keep going as long as I live in the area.
