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September 2023 by Tim Angevine
Super helpful with an exchange! Go there for all your hardware needs!
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August 2023 by John Meyer
This store is absolutely awesome! Any and just about every piece of hardware imaginable. I'm so glad I found this store. Every contractor should know about this place!
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December 2022 by Brett Buxton
The most ridiculous restocking and return fees. Sure, they have what you need -- but 25% restocking fees AND you have to pay to ship them back. Will do anything I can to avoid shopping here again.Edit: after requesting a return I was told that my item did not have a restocking fee. That’s nice but many of their items have very large restocking fees. Between paying for return shipping yourself and adding those fees, it can be very expensive to shop here if you aren’t 100% certain what you are ordering will work. In construction I’m almost always spitballing to find the imperfect solution to imperfect problems. I can’t afford to even try with risky return costs. Would be best to eliminate that. I’ll try to shop locally or on Amazon going forward.
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November 2022 by Charles Moe
Very disapointed. I ordered a specific bar stool swivel on line. The one sent was the wrong one. I contcted spokane hardware, sent a photo. was told that is what i ordered. I explained the difference and asked for correct item or refund. no response. If I get a reply i might have a more favorable opinion. Days later...got a call back from very nice person. We resolved the issue. Much better opinion of the place.
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June 2022 by K H.
The ultimate deflectors, sending you off to other stores who also don't carry the products you need. Two different employees referred me to two different places for a common lock. Spokane Hardware is not an actual door hardware store. If you need a drawer pull or kitschy piece of pretty something, they have it. If you want door hardware, go anywhere else.
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October 2021 by Sam Berg
Over priced and violated my human rights for not wearing a mask. They say they follow the state mandate but they don't. People with medical conditions and mental conditions are exempt from wearing masks. I will just shop elsewhere and I hope the place burns down.
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October 2021 by Gary Myhro
GreatAlways have what I needThanks.
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October 2021 by Kas S.
Amazing place...Expensive...but nice stuff
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September 2021 by David S.
What a great find! I ordered hinges twice and each time they were prompt In delivery. I will use them whenever I have a need!
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September 2021 by phantomfan35
I was saddened to see this business cave to the mask mandate. Was met by an employee, who had extra masks to handout. When I didn’t put one on, she said someone “more scary” than her would come out if I didn’t. I’m only one person, but they lost this one persons business.
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August 2021 by Tara T.
Just spoke to a female rep on the phone asking for assistance to find a certain type of hardware, her response was, did you try searching on our site? Terrible customer service, they don't have any knowledge of their products. Don't expect good customer service.
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August 2021 by Linette Giesa
Great selection of quality hardware. Dave was super helpful and patient. I ordered knobs and pulls for my entire house and never felt rushed.
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August 2021 by Fernando J
Amazing selection and great service
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June 2021 by Megan R.
I ordered hardware online. It arrived quickly and worked perfectly. Thank you so much!
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June 2021 by Kandi R
Sure glad they have a very large selection of hardware for all things doors and cabinets. I looked all over the place to match the cabinet hinges I needed for my beveled doors. They had plenty in stock to fill my order too. Nice staff & great customer service as well.
