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April 2024 by Tayler Jensen
Order was wrong in almost every way. Most patheticly made sandwiches ever! So pissed when you pay for something and it’s done wrong. Used the wrong bread and half the veggies we asked for were missing. The instructions are literally on the receipt for online orders. No help when I ask for the right sandwich to be made. Such a rip off with terrible service.
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April 2024 by Calvin Nelson
Daniel at Subway is a true gem in customer service. His warmth and genuine care transform a simple sandwich order into a delightful experience. He listens, suggests with expertise, and remembers your favorites, making every visit personal and enjoyable. Daniel's exceptional service, filled with compassion and a dash of humor, leaves you not just satisfied, but genuinely happier. The world needs more people like Daniel in it.
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March 2024 by Delilha Gutierrez
Very hit or miss!! Sometimes they nail it but most of the time there's something wrong. If I pay an extra $1.50 for guac they should make sure it's actually added to my sandwich!! And half the time they give me the wrong cookie. I notice that whenever I use a coupon (subway is super expensive now so you bet I'm going to use coupons when I can) is when my order is usually made incorrectly. Lastly, they make it impossible to refund or make a complaint when your order is wrong.
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March 2024 by Dori Bailey
Loving it
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March 2024 by Jason Hartell
Very regular costumer but 8:11 pm 3/1/2024 night staff where extremely rude worst service we ever had there ! Look reviews are suddenly bad very good until this new staff.
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March 2024 by Curtis Kinne
My online orders are never done in the time the app says it will be done! Employees say that they take care of the customers standing there first instead of filling the orders in the order that they are received! It shouldn’t matter if someone else is there, if an online order come in between customers standing in line that order should be made before you take the next person in line!!!
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March 2024 by Beth Gilchrist
The most excellent customer service tonight! Two great people behind the counter really made for a great experience!
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March 2024 by Thunderstry
I have NEVER had an issue with this restaurant to this degree. My wife wanted subway, I placed the order for her online, she went to grab it from the Nevada Subway.She was told the order isn't showing up on the system, which would be fine.. if they didn't already take the money out. So, my wife wanted to figure out what was going on, the lady went to her manager to try to get proper help.Nearly an hour later, the manager was busy with other orders, online orders included, my wife was already a little irritated and inquired "Well, what about our sandwiches?" To which the manager replied "I am not making you sandwiches" which at this point my wife pointed out we are already DOWN $40 because it had taken out.She got told "I don't care, its not my issue to deal with the online orders take it up with HR, I am not making you sandwiches." My wife said he was loud about it and from there she admitted she got loud with him, he got loud with her.I don't know who the manager of this subway is, I have contacted HR and I WILL find out what happened to our order.Normally mistakes happen, it's a good idea to figure out what had happened not shift it off to the PAYING customer. It's on YOU as the manager to figure out WHY we're down $40.
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January 2024 by Ethan Hval
Has a very friendly
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January 2024 by Jennifer Rich
Brandy is the best! So friendly and remembers orders, smiles and always is fast!! This is the BEST SUBWAY in SPOKANE!!! Very clean and this SUBWAY is very nice to stop in at and get your food. THANKS BRANDY, you deserve kudos and a raise!!! Eat at this Subway.
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December 2023 by Jasmine swift
Went there on October 15th and had an absolutely wonderful experience! Met this lovely young chap that absolutely changed my life. Went by the name of gray. I was out in the parking getting out of my car when some hooligan drove by on a lime scooter and almost took me out for good. Luckily gray was there to push me out of the way just in time. I will forever be grateful for you gray. I’ll see you in my dreams ?
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November 2023 by Justin Dixon
The employees at this particular subway always seem to go above and beyond, this has become one of my favorite stops when I'm in town. One time I didn't feel it was appropriate for my son to be in the store because of the shorts the girl making the sandwiches was wearing but I haven't seen her there recently.
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November 2023 by erik mckinney
Only one person working with 10 customers waiting never changed his gloves got everything about our order wrong about our order just ridiculous avoid this location at all
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August 2023 by Wesley Snyder
This is probably the cleanest, nicest subway in Spokane WA. Always the Subway visit when im in the frances- nevada area.
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August 2023 by Annie Lachapelle
Hands down they make the best subs in town !! Brandi is so sweet and always greats me with a smile,and gets your sandwich done perfect !!! If you want fresh bread and fresh veggies and meats ! Go to this location !