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March 2024 by Christopher Marsik
Pat and his team are amazing. Always super professional and make sure I am informed on what needs to be done on my vehicles. Pat is awesome about keeping me updated on the progress they have made when I have brought a vehicle in for service. I have been going here for over 3 years now and have no plans of changing mechanics. I could not be happier with 509 garage and the service they provide. I would 100% recommend them to anyone who needs work done on their vehicles.
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February 2024 by Danny Walsh
They wanted over $700 for maybe $200 worth of work and 30 minutes of labor. Their diagnosis was incorrect too cuz after repairing their recommendation the issue still persists. Left the car with them all day. I called 4 other shops in the area for the same work and they said I was being robbed. Wayyy overpriced and don’t let the no diagnostic fee fool you. You’ll definitely pay for it in the price of their repairs. They then had the gall to rudely call me and say they wouldn’t work on my car as if I would’ve authorized the ridiculous repair price anyway. They knew they were caught and didn’t want to do business with me. Wouldn’t recommend. Other reviewers are right and the fact that they reply to each negative review arguing with them says something.
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February 2024 by Miss B.
I have brought my little old car to Pat several times for repairs and he is very thorough and honest. He explains in detail what the issue is. I know that when I bring my car here he won't try to do work on it that it doesn't need and I appreciate that a lot because I am poor lol. He recently fixed a one off issue related to a repair last year (not due to poor workmanship just stuff happens sometimes) and he didn't charge me. This is a great shop and I definitely recommend!
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January 2024 by Chris R
I decided upon reading the reviews to take my vehicle here to get a diagnosis and repairs. I used to go to another well-known mechanic in town but have been dealing with too many issues with them lately. I initially thought it was a solenoid problem because my car was rough driving. Pat was great! He diagnosed the issue and said it could be a couple of fixes: either an oil change or a solenoid replacement which was more expensive. I needed an oil change at the time, and we got that done. Pat didn't want to do unnecessary expensive repairs unless absolutely needed. Turns out it was the solenoid and i scheduled a time later to get that fixed. Car is running perfect now. I appreciate Pat's honesty and ability to get things fixed in a timely manner. I'll certainly be doing more business with the 509 Garage in the future. Thank you Pat! Cheers!
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January 2024 by Michael Tadrous
So honest and professional. Will come back to them in the future
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December 2023 by Edgar Hooke
I had a great experience. I had to schedule my car's diagnosis a couple weeks out but Pat was generous, efficient, and in a couple hours they gave me an estimate. After he explained the problem to me I communicated I wanted to try to fix the car myself and he didn't charge me any money. Very thankful for their flexibility and willingness to help!
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November 2023 by Sam Lui
Bit of a late review, I came here to fix my transmission pan due to it leaking. It wasn't cheap, but they did the job. What shaved this from a 5 star is at first, they informed it was going to be $741 for everything. Then I had to return the next day and it was $40 more. Not sure, if I heard the prices wrong. But, the main reason is after I got my car fixed here, it made a lot of strange noises and shook a lot. I took my car to another garage for a light repair and they took care of that issue for free. Would I return, I think twice about it.
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November 2023 by Tracy M
Super nice and easy to speak with on phone about what's going on with my car. They were so nice
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November 2023 by Hey You
Love the transparency here. Always very upfront - and never make any repairs prior to getting permission upfront. They always call with a cost breakdown and offer options for repair. Definitely recommend.
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September 2023 by Stephen Mitchell
Great place truck will be serviced today
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July 2023 by Carrie C
Ladies, if you don’t know anything about cars, don’t take your car here!! Pat will cheat you and charge you quadruple the price you would pay anywhere else!! I found that out the hard way! I paid $700 for him to replace 2-O2 sensors on a 2004 Dodge Durango. I found out after the fact that it is a very easy job and shouldn’t cost more than $200 to $300! I don’t work because I’m taking care of my 88 year old mother, so mom and I won’t be eating much for the next couple of months! Thanks for nothing Pat!Service: General repairs & maintenance
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July 2023 by Mr. Hollands 0pus
I just moved to Spokane, my bmw broke down took it first to c n h forgin auto repair few grand the first time broke down a few days later took it back to c n h got a batter replaced over 500 out the door broke down the very next day... Honestly gave up on getting my car repaired was gonna trade it in and buy a new one.. I just stopped in at 509 garage talked to the owner explained what was going on he had me bring it in checked everything for me for free because he said that just sounded really messed up. 509 figured out the battery c n h forgin auto sold me was a bunk battery and didn't even work got out the door at 509 garage with a working car 173 bucks and my faith restored in mechanics in Spokane thank you so much509 !!! Will be back for all repairs!!!!!!!
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June 2023 by Brandon Otte
Dude was great! I had a question about my car and he knew what it was just by me telling him the sound and what was wrong!
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May 2023 by Jack Armstrong II
Pat is always helpful, timely, and courteous when working on my vehicles.
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April 2023 by Heather Aloysius
They are very professional, and knowledge. They will go out of their way for you. Awesome team!
