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August 2023 by Kelley Curran
I had a plumbing repair today. I needed a shut off valve because the one that was with the toilet would not shut the water all the way off. Show I came to the general store to find a new shut off valve had trouble finding one. Gene helped me find one. It took quite awhile to find it, but he stuck with it.kudos to him. It's all fixed. Kelley Curran
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July 2023 by GrieverSSBU
I'm a LEGO nerd, so going to The General Store's Playland to look at their stock is a guilty pleasure of mine. They have the best selection of LEGO in town. However, the sets are marked up ridiculously high. In some cases by over 100%. It's a great way to find sets that are hard to find or to find some sets you didn't know about. Then go buy them direct from LEGO for Half the price. Otherwise, The General Store is an amazing place to experience. They have pretty much everything a hobbyist of any kind would need under one roof.
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July 2023 by Laura Louise
Lots of stuff. I bought cereal box lip balm for my grandkids.
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June 2023 by Momma D
Most always find what need. Today's adventure was Rainbow basket ball and Green River Soda
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May 2023 by CHRISTOPHER VIEIRA
The absolute best store in Spokane. They have absolutely everything! You can everything from everyday items, car parts, fishing, hunting, toys,gifts,plumbing, lawn and garden,office,clothing for most occasions and even get your knife sharpened while you wait. I absolutely adore this store!!!! And the customer service with the exception of the young guy at the fishing and knife section is outstanding.
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March 2023 by Roger McLellan
They always have a surprising selection of most everything I am looking for when I go there. Staff is always helpful and prices are very competitive. Buy Local or they will disappear!
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February 2023 by Tony Williams
I'm a new classic car lover and The General Store is near my office so I've been popping in there once a week for the last few months getting parts and pieces for my new hobby. Tony and the gentleman who loves Kobe Bryant as much as I do have truly been helpful, knowledgeable and a great resource as I dive into my hobby.
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January 2023 by Shannon Mcgehee
Great place to shop. Has just about everything you can think of. Very friendly and helpful staff! Everyone staff member I asked questions to were very knowledgeable and if they don't have what you're looking for they point you in the right direction.
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December 2022 by Dan Nading
The general store on division has nothing but overpriced junk I bought a pair of coveralls this year 2022 in November insulated because I live in Spokane Washington and its 17 degrees out the zipper broke on a brand new month not even a month old pair of coveralls and because I don't have the receipt and takes it went with it they don't want anything to do with them multimillion-dollar company like the general store before you see him all over they won't exchange a pair of coveralls over a receipt and tags use of a favor don't ever shop in the store like I said it's a bunch of overpriced junk we don't honor what is hotline for sale same product my mom tried to get a heater there they wanted to charge her twice what it was worth I will never stop in the general store again ever
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December 2022 by Lily
So terrible its impressive had to buy a battery for my car now that it's chilly so the guy comes out takes measurements and helps me find one get home to have my dad help me put it in and the battery is totally wrong with the polaritys on the wrong sides and anyone who was helpful got laid off right before Christmas im so done with shopping at morally deplorable companies who don't care about their workers or training their new ones
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October 2022 by Wayne Coffey
Every place I had lived I look for a dependable hardware store. When I moved here and the first time in the store I was impressed. It had everything I needed and good advice to boot.
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October 2022 by Amber Svatos
The General store has a little of everything! I have shopped there sincerely to Spokane 16 years ago. The associates are friendly, knowledgeable, and very helpful! Customer service is always a game changer for me and a stir will lose my business quickly if they are rude.. I would seriously recommend the General Store to anyone looking for practically ANYTHING!
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October 2022 by The McCormicks
owner cares about store growth over employee treatment-happy for those who have found work elsewhere-unfortunate-could be such a cool store-assumed it was a pillar to the community at first glance
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September 2022 by p r
Been shopping here for a while now. Always good product on the shelf and great help. My last visit in particular had be at the automotive section trying to find a part to substitute what I had on the car. Being it wasn't a off the shelf part, I was in a pickle. I ended up dealing with an associate Matt May. Not only was this guy a great problem solver...he customer service was above most. Place seemed a little understaffed. Even when he got a call..didn't just ignore me and pick up the phone..he stopped and asked if he could take the call before doing so. That's the kind of customer service the world needs more of. Keep this guy around..
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August 2022 by John S
Went to the general store for a wakeboard rope. They had 60 ski and tube ropes, but only one wakeboard rope. The one they had had water-destroyed packaging and was clearly used, or even giving them a strong benefit of the doubt, wasn’t presentable as new (they said it was damaged like that from shipping). I asked if they’re drop the price a little since it was far from a “new” product. After talking to 3 “managers” they tried to explain why it was still not used because there were zip ties on it. Because no one could ever use a rope and later re-zip tie it. That’s an impossible thing for an everyday person to do (eye roll). To me it’s the principle. I’m a manager and I find it distasteful. Definitely changes my view of the store. I don’t intend to go there anymore. They are penny smart and dollar stupid.
