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November 2023 by Brandon George
Called in asked about frame repair, they were upfront and honest about their scheduling and referred me to another guy. Guy on the phone here was professional and nice. Thats a good sign, this place is a good business. Thank you for your help!
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October 2023 by Rachel Toor
Sadly, because of my own, um, mishaps, I've had to use Toby's more than once. Service is always fast and efficient and the work is excellent. Hope I never have to return.Services: Painting
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October 2023 by Tammy Davis
Best shop ever. Second time needing their service. A+ kept me informed via email. Just nice and professional and warranty the work. Ty
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October 2023 by Tammy D.
Have had my car fixed here twice. Recommend . Always professional. Always explains what needs to be done, and they kept me informed during the whole process
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September 2023 by Olivia Fielding
I had a few small rust spots on my car that I did not want to get worse/grow with winter coming. I took it to Toby's and they happily & easily got me in within the next few days. The work was quick and done well. I would 100% recommend them & will be going back if I need further help.Service: Painting
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August 2023 by James Brown
They were able to help me out by getting my car looked and in the shop with in a quick time frame where every where else was going to be a long time before they were going to be able to do anything Toby's was quick and friendly about the whole process.
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August 2023 by Don B.
Very rude old man answered the phone, I told him I wanted a 69 Galaxy paint job and clear coat, it is all ready for that job- because it has been all sanded and worked on for the paint job, I was put on hold for a few minutes... That gruff old man came back on the phone and told me "we don't want to do the job, it is not worth our time", then I was hung up on. Terrible at business and customer service with speaking to people, and they are not worth my time, or I feel anybody's time, so go elsewhere and get the paint job done right- that you want. I wonder if they are the same people that owed/own- Toby's battery, because I had a bad experience there too, as I went elsewhere.
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May 2023 by Kaeli Clark
All of the gentlemen at this shop were kind and efficient. Kieth kept me updated the entirety of my cars stay at their shop, and was always quick to respond with any questions I had along the way. The day following the pickup of my vehicle, I returned with some concerns to my brake system; Scott and another gentlemen quickly helped me understand the issue and get it resolved. I am incredibly grateful that I was able to get my car into a shop with such personable, knowledgeable professionals and that they remained kind and helpful through the entire process.
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May 2023 by Kimberly Amsden
Wonderful ? people are friendly, they do great work, no BS, and pricing is fair. Fantastic place to have your vehicle repairs done!
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February 2023 by Car Works
Take your vehicle to Toby's if you would like it repaired so well you will never know it was in an accident. The paint match and finish was perfect, body panels aligned nicely, and they dealt with difficult aftermarket parts. Last old school body shop left in Spokane.Services: Painting
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February 2023 by Jessica Mouser
Had to wait 4 1/2 months to get in, but they did really nice work. They also kept me updated.
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November 2022 by A Berryman
Quote seemed awefully high for aftermarket parts. Car still drivable. I just can't see paying $9,000 on top of, "Unless we get in there and find something else."Really felt brushed off by Dave. Can you show and tell me the full rundown? Frame damage or not? What do parts cost? What needs replacing and why? Too busy talking to a friend while I'm standing right there, and ignorned my attempts to communicate further in person about fixing her, so took her home. She's not a fast and easy fix for sure. Don't fault someone for not wanting or having time to do it.
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November 2022 by Nichole Freeland
Did decent work I guess but took almost 5 months to get car back. Was told due to shipping issues....but who knows...I think If i need an auto body shop again I may look around for another one before I would go back. Just did to the fact of how long it took.
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September 2022 by Chris Cordova
Keith at Toby's was very helpful, most body shops here In spokane are 2-3 months out untill they can get the work done. So I decided to fix it myself. Keith was able to get my parts at least painted for me in time and get me back on the road in little time. I know as well, that with out a blend it would be a little hard to get a perfect color match. But dang did they nail it with me just leaving a sample and my paint code. I'll take a color match that's 99.9% almost identical. Was shocked at how well it looked. Thanks again tobys!Service: Painting
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September 2022 by Tristan H.
Toby's Body & Fender did more than 5 star. These amazing workers not only worked through getting me a new bumper but kept up great communication through it all. They even detail inside and out of my car. My car means alot to me and the guys at Toby's treated my car as if it were their own. I highly suggest going here for any repair needs. Absolute pristine work.