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November 2023 by Meg McDowell
Absolutely Amazing customer service. Wouldn’t go anywhere else! Quick easy and great prices(:
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July 2023 by Paul Clifford
We showed up at this location we had a reservation at a former location. They said that they said they didn't have the truck we reserved, they said geiger had the truck that we needed there, we set a reservation again. We drove across town only to see that they opened at 8 but were not in at 9am. But nobody was there. No one answered the line when U hall called them. This place obviously does not value their customers it was a waste of time, location and surrounding areas are sketchy (breaking bad feel) do not use this location as they do not care about their customers or their business... Finally found a 3rd location off of Craig road in Airway Heights at a storage facility. We found somebody who knew what they were doing,. They were very friendly. hit the Craig road storage facility u-haul company because they are awesome. Do not I repeat do not use this location.And u-haul Shame on you for all of the inconveniences plus having the geiger store as an option they need to be removed immediately.
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January 2022 by Nick Backman
fast and efficient renting
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October 2020 by Everyday Dad
We made a reservation online to pick up a trailer. We arrived about 10 minutes before our reservation time. The door was locked and nobody answered the door. There was a phone number on the door, but when we called, it directed us to another location which couldn’t help us.We confirmed the reservation time and location while waiting outside. About 10 minutes after our reservation time we canceled that reservation online and went to a different location.Note: We’ve rented from this location before and always received subpar service, however, nothing to warrant a review up until this point. This is the closest location to out home, but we will for sure drive the extra few minutes in the future to get better service.
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April 2018 by Ethan G.
I used to rent a uhaul trailer average 40 times a year... and I've learned which uhaul around spokane are the best. This being closest to my house, even though they are new, I thought I'd give them a try. The check in process was a piece of cake, very fast, and within minutes off I went. The return process, was the same! Super cool staff, very friendly. I will definitely return here!
