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March 2024 by Shannon Shannon
I’ve rented several U-Haul’s over the years and this was the smoothest experience I’ve ever had. These guys run a tight ship. I highly recommend that you rent from this store!
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February 2024 by Wendella Tucker
So fare they have treated me well. Good atmosphere people there definitely work with you
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February 2024 by Josh Blackwell
29.99 truck rental turned into 160.00 real fast like! Them hidden fees kill you!
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November 2023 by Stephanie E.
Pickup process was fairly easy. I did have concern that my fuel cap was open, as was the truck next to mine, with a fuel container sitting under the truck. Apparently, a gas siphoning situation? Paperwork stated a different fuel level than what I had upon starting the truck. Nothing too significant, but all seemed odd.
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October 2023 by Michelle Brown
Robert and the uhaul team at this location have helped me out so much. The service has been great and I appreciate the great customer service. I will continue renting from this location as they always take care of me for my business needs.
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September 2023 by Michelle Baxter
I went to the one on Division country homes to rent a pickup truck to haul a trailer. The gentleman that helped dropped a trailer hitch on his foot. I felt so bad because he still helped me find a truck. Then I went to the uhaul at sunset Blvd. They hooked me up with a truck. Fast and easy. Both places really went out of their way for me. I really appreciate it. I really recommend both uhaul places. They were really nice. I will definitely be recommending them to my friends and family.
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July 2023 by Joseph Wellman (Obi Jonobi)
Effective, accurate, awesome business. "U Haul" provides amazing convenience when needing to move and or store your things. This location does for sure.
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July 2023 by Brett Ackaret
Robert vandeweghe is the worst uhaul employee i have ever had the misfortune of dealing with i will drive 30min away next time to not see him againUPDATE: If you think it was bad customer service just wait until Robert calls you to tell you "Thanks for your honest review even though you had an expired license" ill give you this you have some big stones my man a punched license is not the same as expired however if its uhaul policy i can understand that my original review should have been more pointed it was for the lack of customer service how i live is not Mr.Vandeweghe problem you can simply and nicely say im sorry we cant except this case closed but that wasn't the case try treating people nicely if you want good reviews
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June 2023 by Brina Boo
Frank is a natural when it comes to making sure that his customers get 5 star service. He was patient, knowledgeable, and just an all around wonderful representation of UHaul!. With people like him on your team you are sure to have a successful business!
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April 2023 by Shel
My first time using self drop off after hours and it was so simple!! I loved that feature! Staff was very friendly, helpful and informative. Will use this location again!
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April 2023 by Courageous Spirit
The owner of this location, Rob, is a saint. He bent over backwards to help us twice, once when our reserved truck was too small for our needs and he gave us the next size up available for the same price, and again when we had to come back for our auto-transport a day later than the original pick-up date, and he helped us to get it for the originally paid-for price. He saved us hundreds of dollars making sure our reservation price was honored, and he had to place two long phone calls for technical support to get the Uhaul website/database fixed in order to make it happen. He was extremely patient, kind, and helpful. Also, while the inside of many Uhaul locations are filthy like a garage, Rob has maintained an extremely clean and welcoming store for customers. We had to go to this store near Airway Heights because our original pick-up location didn't have our equipment on moving day, but I feel that it was providence we were directed to Rob's place instead. This is a man of great integrity and you will never regret doing business with him. If every Uhaul store was managed by someone like Rob, it would be the highest rated company in the world.
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April 2023 by H G go
On top of having a storage unit at this location, I rent vans and trucks from them frequently (about once every other week) and everyone I have interacted with has been great. Rob in the front office does an amazing job and always helps get me taken care of whenever I need it, can’t say enough good things about these guys!
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April 2023 by Michael Pankratz
All in-person staff with whom I interacted during pickup and dropoff were fantastic. The online check-in process through the app, however, was a nightmare. Redundant, cumbersome, and time-intensive. I tried to make it work when I should've just gone in to see the folks inside. Bottom line: this location is great; see the people and forget the app.
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April 2023 by Daryl Reynolds
Horrible experience. Managers are not qualified and do not understand how to provide good customer service. Robert is awful and threaten to cancel my reservation and throw me off the property to punish me because I stated his customer service was lacking. Unfortunately I didn't read the reviews on Google first. If I had I would have known to avoid that location.
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March 2023 by Melody Hayden
Management is excellent to work with and would recommend this location to anyone.
