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February 2024 by Ashley J
Not pleased with our experience here. Unprofessional and unorganized staff. Unfortunately noticed the owner being mean to customers.
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January 2024 by Fred Lopez
Aaa these people from sales to mgt make it right amazed with transformation and staff!
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December 2023 by Ginna M.
I found a beautiful door in their warehouse, yet it was too tall. Shaun assured me they had 2 in stock. They searched over the weekend and found the right size door in their warehouse of 1000's of doors. They hung it and called me for pickup 2 weeks earlier than expected. Shaun made sure it was wrapped and ready to be safely driven home. Couldn't have asked for a better experience and a great price as well.
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November 2023 by Day Hovan
Shaun is great to work with. Our door order was ready to go quickly. Great selection & prices.
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November 2023 by Scott H.
Really great service and communication. Custom made French doors were done exactly as ordered and ready within a few, short days. Friendly, competent assistance and the price was a pleasant surprise. Top-ranked!!
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November 2023 by Darci Walker
Pavel was very helpful and knowledgeable when we needed to purchase doors for our new home. We were in and out without any hassle, thanks Pavel!
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October 2023 by Shannon W.
Wonderful customer service! Shaun is so awesome and helpful, he made sure to get us a custom fit door we needed in a hurry. He even went the extra mile and was able to get the door handle spot cut! Great prices as well ;) Thank you, Shaun!
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October 2023 by Jim E.
Don't walk, run from this business. The worst in customer service, quality, organization...the list goes on and on. I ignored the warning signs and I paid for it.
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September 2023 by Ed Schott
Great door, at a great price. The sales guy (Shaun) was great, and the entire process of selecting, and picking up the door was relatively simple.1 star dropped - When I installed the door, we realized the hinge cutouts were off. Surprising since I'd brought the old door down to match, and had been told newer hinges were different size (they ended up being the same size as the old). Ended up w extra work on my end to get the door installed, but alls well that ends well.
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August 2023 by Teri Koski
I recently ordered kitchen cabinets from Ugly Duck. I was a little nervous as I read mixed reviews from them, but my fears were quickly alleviated! The cabinets were great quality and at a better price than I could find at other stores. One arrived damaged but Ugly Duck stood behind their word and worked with the cabinet company to get the damaged pieces replaced. I am a happy customer and I'll shop here again in the future!
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August 2023 by Bubble Popper
We had a smooth & easy transaction with Shaun.No high pressure sales!!!!Also, Josh & Anthony were gently and speedy as they loaded the doors on top of our vehicle!!!Thanks Ugly Duck for a great purchasing experience!!!
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August 2023 by Jay Stroble
Friday 8/4 grand opening party at the ugly duck
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June 2023 by jeffrey McKinsey
We picked out our new interior and everything was good until they were righting up our order. The salesman went over to the door we picked out removed the price tag and told us the price was double. The price on the interior door was $245 and he removed that sign and said it would cost $495. This is bait and switch tactics and completely bad business!UPDATE: I was contacted by the sales manager and they have apologized for my experience and honored the price they had the doors advertised for and an assurance they are working to improve customer service. I am upgrading my 1 start to 4.
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June 2023 by Joey Hastings
Purchased 3 doors from ugly duck and it was the best experience they worked together to get me loaded quickly and were very attentive to make sure they weren’t damaged overall it was a great experience and I will use them again
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May 2023 by Drew Pirtle
Awesome door selection and great workers, loaded the doors and offered any help we needed.
