Express Storage - University District is a reliable and customer-friendly storage facility that offers a variety of secure storage options for personal and business needs. The business provides clean, safe, and accessible storage units, including climate-controlled and temperature-controlled options to protect sensitive belongings from extreme temperatures. Customers can also store larger items such as boats and RVs in dedicated vehicle storage spaces. The staff at Express Storage are known for their helpful and friendly attitude. Customers often mention how staff members, especially one named Autumn, go above and beyond to assist with rentals, answer questions, and create a welcoming environment. Many reviews highlight a sense of family and appreciation for the staff's professionalism and kindness. While the facility generally offers a positive experience, some reviews note issues related to access hours and unit sizes. Occasionally, access may be limited due to unforeseen circumstances, and there are concerns about the accuracy of listed unit sizes and the layout of the premises, which includes stairs and a non-working elevator. Some customers also mention mandatory renter’s insurance and hidden fees, which can be an inconvenience. Overall, Express Storage - University District is praised for its affordability, helpful staff, and variety of storage options. It is recommended for those seeking a safe, clean, and accessible place to store personal or business belongings, with a few suggestions for improvements to accessibility and communication.
Trey is amazing and so very helpful and I appreciate the support and help he was able to give me when it came to my storage unit.
July 2025
Tray was awesome and helped with my trailer issue so much. So friendly and low stress.
June 2025
Trey took care of us! He's very down to earth and made us feel like family the moment that we walked in. If you ever need storage options, don't the hesitate to stop by...this is the place to go.
