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August 2023 by Kevin Smith
I have some frustrations with US Bank corporate, but this branch has always been friendly, helpful, and well-staffed.
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May 2023 by Evan Marken
The manager, tellers and Sona in business services are great to work with!
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February 2023 by Glenn Blackwelder
Kelly was awesome - walked me through the processes I needed help with and did the research and got back with me on questions that were outside of his area. Very positive experience.
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November 2022 by Troy Morgan
Service is very poor, sitting here Friday afternoon and 1 (ONE) teller running the whole bank...sitting in drive thru 10 minutes plus....1
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October 2022 by Jessica Norton
After 20 years of banking with US bank I chose to close my account today Due to the rude manner and unprofessional behavior of the branch manager (Lori) at the Lincoln heights branch on 29th Ave Spokane WA. The branch manager (I did not know she was at the time) proceeded to roll her eyes and shake her head at me as if disgusted, using a demeaning tone, because I choose not to do online banking, nor do I have a screen lock on my phone! It is extremely rude to treat a costumer like they are stupid for choosing to not do online banking. Nor is it any of there business in how I chose to do my banking or whether or not I have a screen lock on my phone.she then refused to help provide a solution as to my banking issue and I had to set up an appointment to come in the next day. With someone else. Only for her to be the one to fix the banks error today. Something she could have done yesterday but refused!
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March 2022 by gacchalifegirl
After 20 years of banking with US bank I chose to close my account today Due to the rude manner and unprofessional behavior of the branch manager (Lori) at the Lincoln heights branch on 29th Ave Spokane WA. The branch manager (I did not know she was at the time) proceeded to roll her eyes and shake her head at me as if disgusted, using a demeaning tone, because I choose not to do online banking, nor do I have a screen lock on my phone! It is extremely rude to treat a costumer like they are stupid for choosing to not do online banking. Nor is it any of there business in how I chose to do my banking or whether or not I have a screen lock on my phone.she then refused to help provide a solution as to my banking issue and I had to set up an appointment to come in the next day. With someone else. Only for her to be the one to fix the banks error today. Something she could have done yesterday but refused!
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February 2022 by Mikaela Carlson
All US bank branches are great to me, but this location with Greg makes them stand out from the rest. He always goes over the top for me, super communicative with me about the change in hours or any changes really with them. And is patient with me when I have multiple deposits. Thanks US Bank and Greg for making my trip easy.
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February 2022 by Elijah Kasmar
I recently ran into a scam and it entirely flipped my world. I had no idea what to do and this branch especially helped me through it all and made me feel understood and heard and helped me back on my feet. 10/10 would definitely recommend!
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January 2022 by Brett Downey
Location has limited hrs. Closes early on Fridays. No help with debit card issues. Only Call the personal banker online.
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September 2021 by Emi Turcanu
Worst customer service instead of listening and try to help they just close all your accounts after you been with this company over 10 years they won’t even let you explain
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November 2020 by Bill Miner
SLOW, and that's if the system is up n running.Try n get a check made out. Been trying for two days.Done with this branch. ?
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November 2020 by keelan babinski
Absolutely the worst bank to do anything with. They are rude and very slow in there transaction time. I have had multiple bad experiences here as well as friends and family at this exact location. I’m done with it thanks for making my life difficult I will no longer come to your location again.
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May 2019 by Mr Nick
It's ok
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January 2019 by Angela M.
This branch always gives me and my family the best service! Will drive just to come to this location!
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December 2018 by Katie Bentley
Have banked with them for 17 years! Great service!
