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April 2024 by Chloe Tharreau
The manager, Adam, and the rest of his team on 04/02/24 were so incredibly helpful and nice. Best car service I've experienced since living in Spokane!
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March 2024 by Chris Yates
Great team. Did a great job servicing my truck!
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March 2024 by Nichole “Nikki”
They are such a great help. I wasn't getting my oil changed that day, but they helped me with a diagnostic machine to find out why my service engine light was on. Love this place, great prices too
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March 2024 by Evelyn Boardman
Polite, quick service.No appointment is needed.
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March 2024 by Bob Lipska
The service was good the attendant was I knew what
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January 2024 by Lynda Sumner (Lyndalou71*)
I love this place always helpful
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December 2023 by Charles Kinsey
What happened to your solid in and out oil change? I had been going here for some time and recently decided to take a chance and try and save a buck on getting my front/rear, transmission, and transfer case fluids flushed here. It took nearly 2 hours, after being quoted 45 minutes, and their transmission machine kept dying.I complained and the manager and he volunteered 20% off. I had to really push to get a fair reimbursement for my time after spending over $500. Some good folks work there, but also seems to be a lot of gaps in the knowledge with the "front crew". Might be looking for options.
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December 2023 by Wander Tot
Ian was wonderful! He was very helpful and wanted to ensure he was able to get my transmission fluid flushed and my oil changed! They did a full light check and it was a great visit!
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October 2023 by Luann Rhoads
They do a good job of checking everything. I think the cost of a regular oil change is high and I only went there because I had a 50% off coupon.
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October 2023 by James algarin
I've been coming to Valvoline for quite some time and have only had 1 real recent complaint. Due to the severity of the issue, it came close for me to take my business and a handful of cars elsewhere. However, Adam's (North branch-floor manager..) knowleadge and professionalism blew me away. Not only were there options I was not aware of and never offered, his assurance to get things resolved within him and his team's capabilities has given me the satisfaction needed to continue doing business at this institution and especially location!!!Great team, great work!!
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September 2023 by Amanda Y
The Assistant Manager, Johl, was incredibly friendly & professional. The service I received was efficient and well explained to me. I will be back!Services: Air & cabin filter replacement
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September 2023 by Jesse Becker
Very good service. Went to get a coolant flush, and they found out my radiator cap wasn't sealing so they ran to Napa and got me a new one. Very good and quick service for having a perfectly running car now. Would recommend
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August 2023 by John Ward
Josh and Trevor were an excellent team . Excellent customer service. Got several items tackled within a half hour . Shout out to the guy below as wellServices: Air & cabin filter replacement
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August 2023 by steve stjames
Awesome guys! Really worked together as a team! Super good attitudes!!!! Did OUTSTANDING dealing with this hot weather! THANKS FOR 'SHOWING UP' GUYS!!!!
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June 2023 by Skyler Hernandez
I’ve been to many, many Valvoline locations across the west coast, and it is the only place I will get oil changes. Recently moved to this side of town and had a coupon for this location. But the service is completely lacking, there was no light check, no tire pressure check, and no maintenance recommendations given. The boys working are decently friendly but they most definitely are not completing the full scope of services promised by Valvoline. Will not be returning to this location.
