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January 2025 by Kiana Shadwick
Had a teller try to steal 200 dollars from me. Manager tammy said it was a mistake and refused to look at the cameras but I don't believe it.
Gave the teller 6 one hundred dollar bills to be deposited in the bank he gave me a receipt that said 400 deposited i tell him that's wrong and he says oh maybe I missed it in the envelope.
Then it was magically found after I refused to leave until it was so make sure you count your money at the bank cant even trust your own bank these days
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October 2024 by nate thompson
I have done a few loans with wafed now. Tina makes the process so easy. I would highly recommend using them. Ask for Tina. Just wrapped up a heloc and couldn't be happier with how easy the process was.
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August 2024 by Kimberly Moran
This was my first home loan and I had so many questions. Tina F and the WaFD team were amazing to work with. They kept me informed, explained all the details, and there were no phone trees to wade through to talk with someone. Would give 10 stars if I could. Thanks for everything Tina and team!
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July 2024 by Mary Steinert
Deana Leis gave stellar customer service and exceeded my needs and expectations.
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June 2024 by Carrie Vallone
Great customer service (5 stars) but WHY in the world can't I get a replacement card in this city? Spokane is the 2nd largest city in the state. This basic service should be available to customers. I can get one in Chewelah and Colville, 2 small towns that are 80 to 120 miles drive RT away? Yikes.
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May 2024 by Garrett Mycock
Great service, got all I needed and it was quick!
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April 2024 by Steven Italiano
The branch manager is amazing
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April 2024 by Johnnie Pack
This review is one week overdue ..but the kind lady who has been helping me on Fridays has just been an absolute Pleasure! I wish I would have got her name I know for sure next Friday I will...I will miss seeing her today!
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February 2024 by Keema Marie Lay
Excellent customer service
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February 2024 by Mike Lang
Great staff! Always had a good experience here!!
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February 2024 by John Smith
Amanda was a great help to me in establishing my online banking account and correcting a problem I had👍
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February 2024 by Broken Person
all the workers there are great and very helpful
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December 2023 by Ley Ann Belisle
Front desk agent was well versed, suggesting moving my high checking amount to a safer money mkg account ,with a great interest amount!. Unfortunately, I failed to get her name, (on 20 Dec 223).. I returned the next day & Jessica made my changes with a great attitude & knowledge!Thanks WaFd!
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July 2023 by nick 001
The best. She explained everything to us in detail. She is also well versed in all the documents that we brought her. Works fast.
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July 2023 by Caneel Johnson
Amanda at the n division is great. Also open some branches in Florida. 8 don't want to change banks.
